Job Description

**This position maybe located in Conroe, Tx or Woodlands, TX**

*This posting is scheduled to close on 1/17/21*

JOB SUMMARY/PURPOSE

Responsible for the line and service operations of the Network operations.?Interfaces with a number of operational, customer service and financial functions in the execution of their daily activities.

JOB DUTIES/RESPONSIBILITIES

Managing safety, service requests, outage restoration, reliability improvement, leading out of town storm teams, responding to Customer Issue Resolution complaints, resolving executive and utility commission complaints and managing network spending, interfacing with the Customer Service Manager to provide support in the local community.

Conducting safety observations in the field

Training and development of all employees to insure that they are qualified to perform the work they are assigned. Setting and communicating aggressive performance expectations, learning/teaching process improvements, measuring/monitoring performance levels, providing feedback and coaching performance improvements to employees.

Schedule, assign and monitor work of Entergy construction crews and contract crews. Ensure all work meets company standards, in-service dates and cost estimates.

Work with Engineering and Contracts in preparing bid packages, when required. Assign, commit and close out construction jobs in DIS. Verification of completed work assignments and preparation of related invoices. Read and interpret construction prints. Attend pre-design and conduct post-construction meetings

MINIMUM REQUIREMENTS

Minimum education required of the position

HS Diploma or equivalent.

Minimum experience required of the position

Minimum ten (10) years experience in work related field.

Minimum knowledge, skills, and abilities required of the position

Ability to motivate a diverse and geographically dispersed work force dealing with a wide variety of safety and training issues. Ability to influence employees at the craft level through Jurisdictional Leadership on a wide variety of safety and training issues. Recognize employees with supervisory potential and work with these employees to develop them to be future leaders. Knowledge of company Safe Work Procedures, Construction Practices and Service Standards. Knowledge of DIS and DIS construction units. Strong knowledge of computers and related technology. Ability to work irregular hours and out of town assignments as required. Strong leadership, communication, decision making and organizational skills. Ability to take and understand directives and complete tasks. Ability to make timely and safe decisions regarding distribution operations. Strong knowledge of Entergy's safety policies and procedures. Ability to manage multiple activities and changing priorities. Strong problem solver. Ability to work well under pressure. Self-motivated and dependable team player. Ability to make timely and safe decisions regarding outage restoration. Required to work safely and follow all Entergy safety policies and procedures.

Any certificates, licenses, etc., required for the position

None

WORKING CONDITIONS

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Primary Location: Texas-Conroe
Job Function: Professional
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 101175
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.