Job Description

Position Description

The Pega Business Architect - Decisioning - Senior Level will be a key contributor to Ally's current and next generation digital transformation efforts. The Pega Business Architect - Decisioning - Senior Level will work on an Agile squad delivering key initiatives supporting customer Next Best Experience functionalities such as Next Best Actions (NBA), Next Best Interactions (NBI), and Next Best Conversations (NBC), across channels. The XXX will need to understand the value proposition of the technology, partner closely with Marketing Strategy, Business Intelligence, Data Scientists, teams across all Lines of Business, as well as Risk and Compliance to understand the Business requirements and translate them into world-class Decision Logic. The Pega Business Architect - Decisioning - Senior Level will work strategically and tactically to deliver superior consumer experiences through human interactions and through digital channels. The ideal candidate will have experience in the following areas: Finance/Banking, Digital Transformation, Marketing Data, and Marketing Systems.

Job Responsibilities

* Provide business and technical thought leadership on decision architecture and best practices on the Pega platform.
* Automate decision-making throughout an application to improve process efficiency
* Interface with key stakeholders to evangelize the platform and unlock profound new capabilities in our CX stack
* Create the decisioning architecture (decision logic/strategy logic) which integrates seamlessly with complex technical stacks.
* Incorporate and manage reference data to allow applications to adapt to changing business conditions
* Design core decisioning logic for real time marketing decisioning platform based on business requirements.
* Design and configuring rules, flows, propositions, and decision logic. Communicate technical concepts, problems and solutions to both technical and non-technical audiences.
* Perform thorough unit testing and some functional testing as needed demonstrated software design experience
* Contributes to the design of the application typically focused on specific automation or integration activities
* Identifies reusable components and implement accordingly
* Participates in the compilation of the use case documentation as required
* Assists in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation Pega Client Support
* Leading and sharing decision architecture knowledge with a team of Senior Decision Architects.
* Estimates projects/epics aligned with the target architecture road map

Qualifications

* 7+ years of experience
* Cloud Environment Experience (Pega AWS SaaS, AWS PaaS, and AWS IaaS)
* Knowledge of integration with an enterprise multi-tier application including advanced custom analytics data models, Customer Data Platform and Celebrus.
* Bachelor's degree.
* Three or more years of Pega end to end implementation experience
* Technical troubleshooting and problem solving experience.
* Good presentation skills and ability to create crisp and concise presentation decks for senior leadership

Desired Skills

* Pega related certifications
* Worked for a Digital Marketing Agency
* Innovation and Digital Transformation experience
* Pega 1:1 Customer Engagement experience
* Three plus years of experience in Agile Scrum methodology

Ally Overview

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

Business Unit/Enterprise Function Description

Ally's Information Technology (IT) organization is focused on supporting and improving the position of its industry-leading business franchises through cost effective, innovative IT solutions as well as overseeing critical functions that enable the day-to-day operations of the entire Ally Financial enterprise. IT is also responsible for the administration and execution of information protection, disaster recovery and IT risk management.

Total Rewards Information

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation -- or total rewards -- extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: benefits to help you plan for the near and long term including an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and family stay on track physically, socially, emotionally and financially.
* Building a Family: adoption, surrogacy and fertility support as well as benefits that help you take care of your family -- parental and caregiver leave, back-up child and adult/elder day care program and child care discounts.
* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Ally is an Equal Opportunity Employer

We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.