Job Description

Job Description
The Billing Specialist is responsible for delivering the best invoicing experience possible to ABM clients, from invoice creation to distribution. In this role, you will develop a solid understanding of ABM business model while handling a high volume of transactions, working directly with internal and external clients to ensure their billing needs are addressed.

This is a key role within the Quote-to-Cash group. Ability to learn quickly and adapt is fundamental to the success of this role.

Position Responsibilities

* Ensure invoicing is done accurately and timely for the portfolio under your responsibility, which includes but is not limited to:
* Set up billing upon receipt of a contract
* Create invoices in accordance with contract requirements
* Review and process invoices in designated ERP system
* Delivery invoice to client via email, portal upload, mail
* Process credit memo and/or credit & rebill as required
* Effectively communicate with Operations, FP&A, Collections with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent from an accurate and timely invoice to the clients.
* Provide reports / maintain checklist for individual performance tracking
* Ad hoc projects, as needed

Minimum Requirements

* Provide reports / maintain checklist for individual performance tracking
* Ad hoc projects, as needed
* Bachelors degree is preferred
* Minimum 5 years of experience in Billing or Accounting related position is mandatory
* Experience with Audit, SOX and Compliance requirements is a plus
* Experience with AR / Collections is a plus
* Experience with invoice delivery via customer web portal is a plus
* Experience with large ERP systems, preferred JDE and Oracle Financials
* Experience with ServiceNow is a plus
* Excellent oral and written communication skills
* Strong sense of urgency for addressing internal and external customer needs
* Strong attention to detail
* Strong interpersonal and organization skills
* Work well in a team environment and support others within the group when needed
* Ability to work within a fast pace environment and meet required deadlines
* Ability to work with limited supervision and follow up on problem areas
* Knowledge of Microsoft Office (Outlook, Word, Power Point, Excel)
* Excel advanced level (v-lookups, sum-ifs, pivot table, etc) is a plus
* Knowledge of ASC 606 is a plus

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)