Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Proactively communicate with clients and business/operations partners to coordinate and drive implementation efforts on behalf of the client.
2. Function as the primary liaison between the client, internal operations, 3rd party vendors, technical, and other areas throughout the implementation cycle.
3. Utilize internal and external business resources to resolve implementation issues effectively, maintain deadlines, and meet client needs.
4. Provide visibility and transparency regarding implementation status to the clients deal/coverage team throughout.
5. Maintain open partnerships with LOB, Sales, and other stakeholders to provide mutual feedback on business processes, internal relationships, organizational strengths and opportunities for improvement.
6. Proactively informs and/or engages leaders and others to communicate issues, risks, and opportunities to business partners and directly or indirectly the client.
7. Adheres to Treasury Agreements and documents policies
8. Employ problem-solving capabilities to develop creative and tailored solutions based on unique client needs.
9. Partner to manage and/or escalate concerns and reduce basic operational, process, and compliance risk.
10. Execute with precision and accountability by following policies and procedures.
11. Support key merger and acquisition strategy for Onboarding processes, applications, systems, and delivery.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. 6 or more months in Treasury Operations, bank operations, or other related industry experience.
2. Demonstrated ability to work effectively to prioritize, satisfy client needs and provide a best-in-class client experience.
3. Strong verbal and written communication skills including the ability to be proactive and adapt messaging based on the audience.
4. Solid interpersonal skills and an ability to build relationships and leverage networks.
5. Ability to adapt strategically to evolving market demands, technology, and internal initiatives, catalyzing new approaches to improve results.
6. Above average level knowledge of bank operations, risk and controls, and operational risk management methodologies.
7. Diligent, flexible, and detail-oriented, with excellent organizational skills.
8. Proficient in MS Excel, MS Office, Internet, and MS Outlook.
Preferred Qualifications:
9. Degrees/education in Finance, Accounting, Business, Engineering or other related field.
10. Some project management experience.
Atlanta, GA
SunTrust Banks, Inc. operates as the holding company for SunTrust Bank that provides various financial services for consumers, businesses, corporations, institutions, and not-for-profit entities in the United States. It operates in two segments, Consumer and Wholesale. The Consumer segment provides deposits and payments; home equity and personal credit lines; auto, student, and other lending products; credit cards; discount/online and full-service brokerage products; professional investment advisory products and services; and trust services, as well as family office solutions. This segment also offers residential mortgage products in the secondary market.
The Wholesale segment provides capital markets solutions, including advisory, capital raising, and financial risk management; asset-based financing solutions, such as securitizations, asset-based lending, equipment financing, and structured real estate arrangements; cash management services and auto dealer financing solutions; investment banking solutions; and credit and deposit, fee-based product offering, multi-family agency lending, advisory, commercial mortgage brokerage, and tailored financing and equity investment solutions. This segment also offers treasury and payment solutions, such as operating various electronic and paper payment types, which comprise card, wire transfer, automated clearing house, check, and cash; and provides services clients to manage their accounts online.
The company offers its products and services through a network of traditional and in-store branches, automated teller machines, Internet, mobile, and telephone banking channels. As of December 31, 2018, it operated 1,218 full-service banking offices located in Florida, Georgia, Virginia, North Carolina, Tennessee, Maryland, South Carolina, and the District of Columbia. SunTrust Banks, Inc. was founded in 1891 and is headquartered in Atlanta, Georgia.