R.R. Donnelley

Presentation Operator (Phoenix)

Posted on: 2 Jan 2021

Phoenix, AZ

Job Description

Presentation Associate is a key member of the on-site RRD team delivering exceptional customer service at our client location. Responsibilities include oversight of PowerPoint presentation creation, extensive graphing and charting in Excel, and general desktop publishing duties.

Job Responsibilities:

* Produce high-quality pitchbooks, presentations, and memoranda client
* Import and revise graphics files as necessary
* Create and edit multi-page/multi-section documents using templates and style sheets for pitchbooks, graphs, charts, presentations and other print/design projects
* Attention to detail with emphasis on accuracy and quality, and a critical eye in terms of aesthetics
* Collaborate with team members on complex or special projects
* Maintain all job and production tracking data via a propriety RRD Tracking tool
* Coordinate workflow within the team, including prioritizing jobs and delegating duties to associates
* Monitor work flow to ensure jobs are completed efficiently, accurately and within deadlines
* Assess incoming requests selecting the best resources for successful completion
* Handle sensitive and/or confidential documents and information
* Train new employees on policies and procedures
* Communicate with manager and client on job or deadline issues.
* Assist with monthly metrics and reporting

Required Skills

Required Skills:

* Bachelor's degree or equivalent experience required
* Minimum five years' experience in a presentation production environment
* Expert skills in Excel and PowerPoint
* Extensive knowledge of specialized applications, including Adobe PhotoShop, Illustrator. MapInfo is a plus
* Ability to make independent decisions and use problem-solving skills
* Ability to work in a fast-paced team environment
* Ability to prioritize work to balance multiple projects and deadlines
* Excellent verbal and written communication skills
* Exceptional customer service skills
* Job review and estimation skills
* Capacity management shift allocation and planning
* Deadline management which includes managing wait times and turnaround times (TAT)
* Interaction with on-site managers in terms of understanding the job, assessment of complexity and time negotiations

Presentation Operator 1

Mon to Fri - 7:00am to 4:00pm (PT)

Presentation Operator 2

Thu to Mon - 3:30pm to 12:30am (PT)

Presentation Operator 3

Wed to Sun - 7:00am to 4:00pm (PT)

R.R. Donnelley

Chicago, IL

R.R. Donnelley & Sons Company, an integrated communications provider, enables organizations to create, manage, deliver, and optimize their multichannel marketing and business communications. It operates through Business Services and Marketing Solutions segments. The Business Services segment offers commercial printing products and branded materials, including manuals, publications, brochures, business cards, flyers, post cards, posters, and promotional items; and specialized transportation and distribution services.

It also provides customer billings, financial statements, healthcare communications, and insurance document statement printing services; distribution, shipping, healthcare, durable goods, promotional, and consumer product goods packaging labels; and packaging solutions, including rigid boxes and in-box print materials for clients in the consumer electronics, life sciences, cosmetics, and consumer packaged goods industries. In addition, this segment offers workflow design, assembly, configuration, kitting, and fulfillment services for clients in the consumer electronics, telecommunications, life sciences, cosmetics, education, and industrial industries.

Further, it provides invoices, order, and business forms that support the private and public sectors; and outsourcing services, such as creative services, research and analytics, financial management, and other services for legal providers, insurance, telecommunications, utilities, retail, and financial services companies. The Marketing Solutions segment offers direct marketing, such as audience segmentation, creative development, program testing, print production, postal optimization, and performance analytics for large-scale personalized direct mail programs; and in-store marketing, digital print, kitting, fulfillment, digital, and creative solutions and list services. It operates in the United States, Asia, Europe, and internationally. The company was founded in 1864 and is based in Chicago, Illinois.