Customer Onboarding Specialist
Posted on: 11 Mar 2026
Greenville, SC
Job Description
About the Role:
This position entails overseeing customer onboarding across multiple ERP systems in the Americas, focusing on increasing company revenue through new business. Responsibilities include data assessments, guiding applications, and contributing to streamlining onboarding and training processes.
What You’ll Do:
Managing end-to-end account setup from application to new customer account
Providing top-notch customer service, troubleshooting, and proposing solutions
Identifying root causes of customer concerns and process issues
Maintain customer account data
Assist with internal account requests
What We’re Looking For:
0-1 years of relevant work experience
High school diploma required; preferred Associate's Degree in Business & Analytics
Strong data entry skills and attention to detail
Clear communication and ability to interact with higher management
Strong organizational, time management, and adaptability skills
Ability to work independently under pressure and maintain confidentiality
Quick learner with a proficiency in using computer systems and applications
#LI-MI1
Key Skills
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Synnex
Fremont, CA
SYNNEX Corporation provides business process services in the Americas, Asia-Pacific, Europe and Africa. It operates in two segments, Technology Solutions and Concentrix. The Technology Solutions segment distributes peripherals; information technology systems, including data center servers and storage solutions; system components; software; networking, communications, and security equipment; consumer electronics; and complementary products. It also provides systems design and integration solutions, build-to-order, and configure-to-order assembly capabilities; logistics services that include outsourced fulfillment, virtual distribution, and direct ship to end-users; cloud services; online services; and financing services comprising net terms, third party leasing, floor plan financing, and letters of credit backed financing and arrangements.
In addition, this segment offers marketing services, such as direct mail, external media advertising, reseller product training, targeted telemarketing campaigns, trade shows, trade groups, database analysis, print on demand services, and Web-based marketing. This segment serves resellers, system integrators, and retailers. The Concentrix segment offers a portfolio of strategic solutions and end-to-end business outsourcing services focused on customer engagement, process optimization, technology innovation, front and back-office automation, and business transformation services. This segment serves clients in various industry verticals, including automotive, banking and financial services, consumer electronics, energy and public sector, healthcare, insurance, media and communications, retail and e-commerce, and technology, as well as travel, transportation, and tourism.
The company was formerly known as SYNNEX Information Technologies, Inc. and changed its name to SYNNEX Corporation in October 2003. SYNNEX Corporation was founded in 1980 and is headquartered in Fremont, California.
-
IndustryBusiness Services
-
No. of Employees229, 000
-
Website
-
Jobs Posted482
