Job Description

Position Summary:

JetBlue is looking for a Senior Analyst, Airline Optimization - Operability to be based at JetBlue’s Support Center in Long Island City, NY. The Airline Optimization - Operability team is responsible for understanding and quantifying the effects of the Network on the Operation, and vice versa. The Airline Optimization - Operability team will then support planning decisions across the company to maximize the airline’s end-to-end profitability and operational robustness.

The team’s short-term responsibilities include helping to optimize schedules and operational targets and working across teams to prepare the schedule for deployment. Longer-term responsibilities focus on helping closely align JetBlue’s network plan with its operational footprint.

The ideal Senior Analyst Airline Optimization - Operability candidate will have commercial or operational planning experience. This candidate will also have excellent quantitative and interpersonal skills, helping them to excel at working across teams to measure and balance planning requirements. Analytical and modeling experience are required.

Essential Responsibilities:

Evaluate network and operational plans to identify latent inefficiencies and recommend data-driven improvements that enhance schedule reliability, operational efficiency, and resource utilization.
Collaborate closely with Crew Services, Schedule Planning, and Route Planning teams to develop and evaluate pairing scenarios, assess the revenue and operational impact of proposed decisions, and implement schedule or pairing adjustments as necessary.
Use planning scenarios to measure the cost impact of schedule changes
Use tools to forecast operability outcomes and disruption risk
Build relationships with Operational teams to help align short- and long-term planning decisions
Manage metrics and reporting, including regularly updating decision support dashboards
Other duties as assigned

Minimum Experience and Qualifications:

Bachelor’s Degree in Industrial Engineering, Operations Research, Data Science, Statistics, Mathematics, Engineering, Computer Science, Supply Chain, Finance, Economics, or related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
Three (3) years of analytical experience in a relevant field such as crew services, network planning, operations planning, management consulting, financial analysis, or workforce optimization
Three (3) years of professional experience in the aviation industry, with a strong preference for roles involving crew planning, crew analytics, and airline operations
Strong capabilities with database querying (e.g., SQL) and/or high-level programming language(s) (such as Python or R)
Minimum of three (3) years of experience in developing and maintaining interactive dashboards and data visualizations using Tableau, demonstrating strong proficiency in leveraging Tableau’s advanced features and functionalities to support data-driven decision-making
Strong airline business acumen
Excellent data analysis and problem-solving skills
Strong written and verbal communication ability
Able to effectively influence others at equal and higher levels of the organization
Ability to work independently and in a team environment
Ability to work under pressure in a fast paced, deadline driven environment
Proficiency with Microsoft Excel and PowerPoint
Available for occasional overnight travel (10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications:

Master’s degree in Industrial Engineering, Operations Research, Data Science, Statistics, Mathematics, Engineering, Computer Science, Supply Chain, Business, Finance, Economics, or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least six (6) years of previous relevant work experience
Familiarity with crew production tools and processes, airline scheduling, or route planning
Knowledge and/or experience with best practices throughout the airline industry
Knowledge and/or experience in traditional machine learning and modeling

Crewmember Expectations: 

Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

Equipment:

Computer and other office equipment

Work Environment:                                                                                                    

Traditional office environment
Airports Environment (10%)
Hangar (10%)

Physical Effort: 

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)