First Citizens Bank

Manager IT - Wealth Management Technology (Raleigh, NC)

Posted on: 3 Jan 2026

Raleigh, NC

Job Description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in Raleigh, NC.

This role provides leadership for the planning, delivery, and oversight of IT products and initiatives within the Bank’s Information Technology (IT) organization. The IT Manager will lead a team of analysts, software engineers, testers and allocates technical resources to ensure effective delivery of projects and services, while partnering with product, and business stakeholders to align technology efforts with business priorities. The role oversees day-to-day execution, delivery performance, and compliance with bank standards, policies, and security requirements.

Responsibilities

Technical Leadership

Lead the design, development, testing and deployment of applications
Serve as a technical advisor to leadership, associates, and business partners
Ensure team activities comply with configuration management, change control, and information security standards
Contribute technical insight in business discussions and special initiatives to represent end-user needs
Manage vendor relationships and hold partners accountable for system updates, maintenance, and performance
Keeps abreast of industry trends

Delivery Leadership

Provide direction and operational oversight for IT projects and products
Own accountability for work delivered by the team, ensuring alignment with business objectives
Balance product outcomes with project timelines, scope, and delivery commitments
Partner closely with Product Owners and Business leaders to drive execution
Collaborate with Project Managers to proactively identify, manage, and mitigate risks and issues
Lead the team on priorities, sequencing, and day-to-day execution
Oversee status reporting and performance metrics in partnership with Scrum Masters and Delivery Leads
Lead regular planning and delivery cadences
Assign project work, drive schedules and releases, and communicate progress and outcomes to stakeholders
Establish and maintain delivery tracking mechanisms focused on key metrics (e.g., backlog health, quality, velocity, committed vs. delivered)
Engage cross-functional partners to ensure successful delivery of capabilities and outcomes

Managerial Functions

Make appropriate updates to IT policies, standards, procedures, and operational efficiencies to meet business and regulatory objectives
Ensure bank priorities are met through effective demand management, prioritization, and resource allocation
Support budget forecasting, capital planning, and vendor invoicing processes
Provide input on resource planning and financial management
Manage and mentor a team of analysts, engineers

Business Support

Partner with business stakeholders to understand and align on strategic priorities
Manage and prioritize the delivery backlog in collaboration with business partners
Direct development, business analysis, and testing activities, including scope definition, timeline and cost estimation, and assessment of system impacts
Facilitate system enhancements within existing architectures and support architectural changes as needed
Elicit, refine, and maintain business-technology roadmaps, ensuring prioritization and awareness of cross-team dependencies and impacts

Qualifications

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Preferred Qualifications:

Previous leadership for technical implementation, and management of individuals
Knowledge of Standard Development Life Cycles (like Waterfall or Agile),
Experience in vendor management
Experience in cross functional delivery across other IT teams.
Experience with distributed systems architecture and design
Experience in business analysis, requirements gathering, detailed designing and development
Experience working on .NET, SQL Server
Ability to manage and coach both people and processes.
Experience working for a Financial Institution
Experience working in Wealth Management is a plus

#LI-LM1

First Citizens Bank

Raleigh, NC

Forever Strong. Forever First®.

For more than 120 years, First Citizens Bank has been helping families and businesses do more with the money they earn, save and invest. In that time, we've built a solid track record of service, stability and reliability. We remain committed to smart, steady growth ... for our company and our customers alike.

Forever Family.

First Citizens began in 1898 as the Bank of Smithfield in Johnston County, North Carolina. From a single office, we've grown to more than 500 branches in 19 states.

Today, First Citizens is one of America's largest family-controlled banks, led for three generations by members of the same family. That's created a continuity of stable, forward-looking leadership focused more on building a strong bank that can last for generations than on short-term results.

Forever Helping.

Over the years, the way we do banking has changed. First Citizens has added new capabilities and new offerings. In addition to traditional banking services, we provide customers with services that include wealth management1, business and commercial banking, treasury services, insurance services1 and much more.

We also complement our industry-leading branch service with state-of-the-art digital banking tools. From First Citizens Digital Banking with Manage My MoneySM to Business Online Banking (BOB) Advantage®, we give customers more ways than ever to look after their financial lives.

Forever Stable.

First Citizens is a banking subsidiary of First Citizens BancShares, Inc. (NASDAQ: FCNCA), a $39 billion financial holding company.

As a First Citizens customer, you benefit from the stability of our top-tier credit quality, outstanding capital strength and strong liquid balance sheet. We never compromise the security of our customers' assets, regardless of the latest market trends or financial pressures.

At First Citizens, we've built our company on such timeless values as integrity, hard work and taking the long-term view. We avoid fads and gimmicks; instead, we believe in sound decisions that create real security and growth for generations to come.

Forever First is our commitment to be there through the years for the people, businesses and communities who rely on us to be the best bank we can be. As we say, "Money isn't everything. But so much depends on what you do with your money."

First Citizens Bank. Forever First®.

First Citizens Bank

Established in 1898, First Citizens Bank is headquartered in Raleigh, N.C.
The bank serves Arizona, California, Colorado, Florida, Georgia, Kansas, Maryland, Missouri, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia, and Wisconsin with more than 500 branches.
First Citizens offers a complete line of financial services, including personal banking, business banking, wealth management, investment services1, insurance services1 and more.

First Citizens BancShares

Our parent company, First Citizens BancShares, is one of the largest family-controlled bank holding companies in the United States.
The company is publicly traded on NASDAQ under the symbol FCNCA2, Opens in a new tab.
Headquartered in Raleigh, N.C., BancShares’ assets total more than $39 billion.