Job Description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$104,000.00 – $171,700.00

Target Openings

1

What Is the Opportunity?

Reports to Technical Director or AVP under general supervision. Responsible for technical discipline in the region. Delivers specialty services as assigned. Provides technical training to Risk Control generalists. Able to work with national or multi-regional customers. Specialties can include Customer Training, Inland Marine, Industrial Hygiene, Ergonomics, Construction, Transportation Safety, Workers Compensation Cost Containment, Ocean Marine, Liability, and Products Safety.

What Will You Do?

Deliver specialist level service in area of technical expertise (eg: risk evaluation, management consulting, strategy development, training) to meet needs of underwriting or customer.
Serve as a technical resource to Risk Control field organizations and internal business partners.
Collaborate in technical development of Risk Control staff in partnership with field management on areas of technical expertise. Conducts co-surveys with and performs quality assessments on work of field staff.
Consult with clients and business partners on ways to control hazards in order to reduce or prevent losses.
Understand and apply practical, collaborative consulting concepts in helping clients develop ongoing programs for continuous safety improvement.
Document findings and recommendations to internal business partners and/or clients. Influence clients to implement recommendations.
Maintain current knowledge of regulatory environment and emerging issues in the specialty.
Maintain timely, relevant communications with Technical Unit Manager, Regional Managers and Risk Control staff.
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Bachelor’s degree in related field.
Prior role that included technical training or mentoring within the discipline.
Relevant experience in consulting or industry will be considered.
Business Knowledge:
Understanding of Commercial Lines insurance products, services, and risk selection practices preferred.
Willing to meet and understand Risk Control performance standards, policies and procedures.
Technical Expertise:
Demonstrated expertise/command in specialty and ability to maintain up to date knowledge.
Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge.
Can acquire working knowledge of relevant Risk Control computer systems applications.
Maintains relevant professional designation.
Customer Service:
Balances customer expectations and expense constraints.
Builds credibility with internal and external customers.
Creates customer satisfaction by demonstrating the value of Risk Control services.
Strong written communication skills.
Resource Management:
Continually assesses workload in light of business priorities; directs own efforts.
Influences others to take action on recommendations.
As needed for discipline.

What is a Must Have?

Five years of experience in a risk control specialty, including, but not limited to, Inland Marine, Industrial Hygiene, Boiler & Machinery, Property, or Construction.
Valid driver’s license.
Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

What Is in It for You?

Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.