Job Description

About the team

The Rentals Sales Team provides outstanding advertising solutions and business consultation for Single Family partners. We are a team of fun, high-energy individuals committed to helping Zillow Group users make more thoughtful decisions about buying, renting, owning, and selling homes. Does that sound like you? Then keep reading on! Specifically, the Single Family Rental sales team works with owners and operators of rental properties throughout the US, helping to connect rental shoppers with the property they will next call home. We provide creative technological solutions, strategic data, and excellent training and development to amplify our clients' growth as true partners in their business. Our team embodies the spirit of all our core values and plays a significant part in our organization's success.

About the role

Single Family Business Advisors are driven to provide clients with the best customer service in the industry and are focused on net property and book growth and retention. They are obsessed with client success and know that Zillow is the best place for clients to achieve that success. They work to mine opportunities in existing client portfolios. As a part of the Zillow Rentals Team, Single Family Business Advisors are comfortable in a fast paced, ever-changing environment. They have a positive, can-do attitude!

You Will Get To:

Be an expert in all Zillow Rentals Network products and services

Perform a high volume of calls (approximately 40 per day)  to increase participation from single family rental management companies

Utilize Salesforce.com and Salesloft to prospect, log activity, and manage your calendar and opportunities.

Clearly communicate performance expectations to clients internally and externally.

Consistently meet and exceed success metrics, including revenue and retention, as well as activity based KPIS

Excel in high-level conversations and presentations with decision-makers via Zoom and phone calls with a focus on building positive relationships to drive business results, as well as be proactive and reactive in servicing account needs

Serve as a brand ambassador for Zillow Group, representing the best interests of the company, its advertisers, and industry partners

Represent the voice of the customer to influence product, marketing, and sales process and improvement

This role has been categorized as a Field position. “Field” employees perform the majority of their work in a specified geographic location set by their management team. Employees are expected to live within a reasonable commuting distance to their region and/or service area. ZG has not defined a reasonable distance and expects employees will use judgment in determining this for themselves and understand the implications regarding time commitment and cost of daily commute.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $27.60 - $44.00 hourly. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $26.20 - $41.80 hourly. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.

Who you are

1+ years of experience in inside sales doing business to business sales

Proven track record meeting and exceeding sales goals and other key performance metrics

Possess high energy and a strong desire to achieve top results with a personable, positive “can-do” attitude via the phone and in person.

High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment

Ability to prioritize and utilize time management

Excellent written/verbal communication skills

A passion for high-level conversations with decision-makers and influencers

Highly proficient in Microsoft Office, Windows-based applications, G-Suite and Tableau

Proficient use of Excel and Salesforce and other data analytic tools, including Google Analytics

Salesforce.com or other CRM experience preferred