Job Description

Welcome to ConocoPhillips, where innovation and excellence create a platform for opportunity and growth. Come realize your full potential here.

Who We Are

We are one of the world’s largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, we explore for, develop, and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization.

We’re grounded by our SPIRIT Values – safety, people, integrity, responsibility, innovation, and teamwork. These values position us to deliver strong performance in a dynamic business – but not at all costs. We believe it’s not just what we do – it’s how we do it – that sets us apart.

Fostering an Inclusive Work Environment

To deliver superior performance, we create an environment that respects the contributions and differences of every individual. Wherever possible, we use these differences to drive competitive business advantage, personal growth and, ultimately, create business success.

Job Summary

As the Director, Organization Performance & OCM you will partner with senior IT and business leaders to assess operating model and organizational needs and designs and implement interventions to enhance effectiveness, efficiency and performance. This role is responsible for driving the effectiveness of IT’s operating model and services through data-driven metrics, reporting, and benchmarking, while enabling organizational change that cultivates digital fluency, business alignment, and technology adoption. You will focus on the people-side of change, including changes to business processes, systems and technology, job roles, and organization structures. You will advise and coach senior leaders regarding their role in leading change.

Position Overview

Your responsibilities may include:

Support performance management through definition, tracking, and reporting of organizational effectiveness metrics
Challenge teams to prioritize user experience and human-centered design principles in the solutions and initiatives they recommend
Encourage critical evaluation of existing processes to identify inefficiencies and improvement opportunities before pursuing automation or digitization, ensuring that technology enhances—not complicates—user and business outcomes
Facilitate and coach teams on application of continuous improvement techniques, using data-driven insights and structured problem solving to identify actions to enhance organizational performance
Use industry benchmarking data to assess IT operational performance against industry standards and identify improvement opportunities
Give to change management initiatives that enhance digital fluency, business alignment, and technology adoption
Assess and enhance organizational structures, operating models, and ways of working to improve agility and decision-making
Support leadership effectiveness by embedding operational discipline and performance management practices
Engage stakeholders and facilitate communication and engagement efforts to ensure alignment and clarity
Assist in monitoring IT performance outcomes and identifying risks, driving to value realization post implementation
Provide leadership and facilitation for governance and help steward execution through clear definition of roles and responsibilities, metrics, and mechanism to measure and report on progress
Drive leadership alignment and organization readiness, communication, and engagement to drive our digital and data strategy and enterprise digital roadmap
Develop communication plans to build stakeholder awareness and buy-in (what’s in it for me)
Partner with the business to build engagement and increase speed of adoption
Analyze skills/learning needs and develop training approaches and curricula to help workforce adopt new technologies and ways of working
Assess organization alignment and readiness for change and develop interventions to improve
Developing positive relationships with leadership to ensure programs and communications remain aligned with business priorities and outcomes

Basic/Required:

Legally authorized to work in the United States
Bachelor's degree or higher in Business Administration, related discipline, or foreign equivalent
10 or more years of experience in Change Management, Human-Centered Design and leading large-scale business transformation projects
5 or more years of project management experience in organizing, planning, and executing large-scale projects
3 or more years of experience leading efforts to educate stakeholders about the discipline of organizational change management
3 or more years of experience with business transformation

Preferred:

Master of Business Administration (MBA)
3 or more years of Oil & Gas industry experience
1 or more years of experience building strong relationships and achieve results through strong social skills that help drive, inspire, and influence collaboration
Expert level of proficiency in defining and tracking performance metrics, benchmarking, and reporting
Intermediate level of knowledge of continuous improvement techniques, e.g., structured problem solving
Intermediate knowledge of IT governance frameworks and digital transformation
Leading and executing organizational change management methodologies
Understanding of user experience and human-centered design thinking
Ability to provide direct support and coaching to managers and supervisors as they guide their staff through transitions
Demonstrated ability to envision and create a long term OCM program vision
Ability to listen and learn from stakeholders with the ability to offer perspectives and insights into the art of the possible and influence stakeholders
Listens actively and invites new ideas for shared understanding, then influences and acts to drive positive performance and achieve results
Takes an active role in acquiring, developing and retaining a high-performing, highly engaged team
Builds positive relationships based on trust and seeks collaboration across organizational boundaries to achieve goals
Drives thoughtful and pragmatic change, encourages innovative thinking and continuous improvement, and models adaptability through resourcefulness, flexibility and positivity