FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
“Come join our Professional Services team in a hands-on technical expert role where you’ll be involved in the implementation of FICO’s technology platform, applications / tools and services. This role provides the opportunity to develop a deep understanding of our business and work closely with product development, product management, and sales / pre-sales team(s) to deliver significant value to our clients.” – Sr. Director, Professional Services
What You’ll Contribute
The Lead Technical Consultant will be an integral part of the technical team responsible for implementation of FICO Solutions comprised of FICO products and customized frameworks.
Customer – Interact with customers in an utmost professional manner, and present solutions and status with the goal of projecting FICO as a trusted advisor.
Technical - Serve as technical expert for clients in program/project system architectures by ensuring there are no gaps or inconsistencies in the initial system architecture and that none emerge as the system is designed, built and/or enhanced over time.
Business Domain Knowledge - Understand integration of various technical platforms, use industry scenarios to select the architecture, technology and/or products to align the priorities of IT with the business and provides the business solution across all domains. Ensures the technical integrity and quality of the custom developed solutions.
Analysis and design - Analyze and document customer requirements and produce high-level technical designs.
Technical Leadership - Oversee developers responsible for individual domains of change or equivalent, or subsets thereof. Ensures the technical integrity and quality of the custom developed solutions.
Presentation - Translate and present complex technical data to non-technical personnel internally and with customers.
Improvement Focus - Consider the effectiveness of existing processes and suggest improvements. Collaborate with peers to 'productize' solutions, enabling a 'mass customization’ operational approach to future opportunities. Reuse of solutions across multiple customers is to be of utmost consideration, and individual often makes recommendations about reusable components, or architecture changes in core product that result in improved reuse.
Design, develop, deploy and support modules of large world-class enterprise-level solution offering.
Evaluate new design specifications and raise quality standards, address architectural concerns.
Work on a wide range of complex projects, assignments and issues.
Evaluate stability, compatibility, scalability, interoperability, and performance of the solution.
Continually learn new technologies in related areas.
Serve as a source of technical expertise and a mentor across Professional Services teams.
Establish client relationship(s) and collaborate with sales team in business development activities by leveraging deep functional, technical and product knowledge.
What We’re Seeking
Bachelor’s in computer science or related disciplines, or relevant technology/domain experience in architecture, design, development and testing.
Seasoned professional in architecture design with strong foundation of architecture models and data structures, along with experience in technically driving the delivery project(s) involving significant stakeholder interaction.
Experience in documenting solution specifications to present them to a wider audience. Produce and maintain product demos.
Multiple years of relevant professional experience to include technical consulting experience.
IT solution design experience of complex, large-scale, and strategic projects.
Experience of both technical infrastructure and software architecture, ideally working for a dynamic system integrator / value-add partner / solution provider in an external customer-focused environment
Big 5 Consulting Experience Preferred.
Strong industry experience in one or more industry area, including Healthcare, Financial service and Retail/Packaged Goods.
Detailed knowledge of software architecture principles and Methodologies.
Detailed knowledge and experience leading Agile development projects.
History of successfully managing a team of technologist (Team size: 3 – 5).
Competency in one or more technologies and how best to utilize them in building out a solution – Java and/or .NET.
Practical experience in Platform services (AWS, SaaS), Java (Enterprise-EJB’s), Web Services & Servers, .NET and SOA knowledge as it pertains to architecting solutions.
Strong experience with WebSphere and LDAP including architecting, implementing software systems utilizing WebSphere and LDAP.
Knowledge of AppServ, Tomcat, WebLogic, and/or J-Boss.
Understanding of Web based technologies: HTML, XML, JSP, Servlet, JSF.
Experience with FICO Blaze Advisor, IBM ILOG, Mindbox, or other decision optimization tools.
Competent in database technologies (MySQL or Oracle) specifically as they pertain to high throughput transactional and/or large data warehousing solutions.
Our Offer to You
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
The targeted base pay range for this role is: $91,000 to $143,000 with this range reflecting differences in candidate knowledge, skills and experience.
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San Jose, CA
FICO at a Glance
FICO’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries. The company provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimize operations and meet strict government regulations. Many of our products reach industry-wide adoption — such as the FICO® Score, the standard measure of consumer credit risk in the United States. FICO solutions leverage open-source standards and cloud computing to maximize flexibility, speed deployment and reduce costs. The company also helps millions of people manage their personal credit health.
Founded in 1956, FICO introduced analytic solutions such as credit scoring that have made credit more widely available, not just in the United States but around the world. We have pioneered the development and application of critical technologies behind decision management. These include predictive analytics, business rules management and optimization. We use these technologies to help businesses improve the precision, consistency and agility of their complex, high–volume decisions.
A Global Presence
FICO has offices throughout the world serving industries including financial services, health care, insurance, automotive, public sector, retail, pharmaceuticals, telecommunications, travel and hospitality, media and entertainment, high tech and utilities.
Fortune 500 Clients
FICO clients include more than half of the top 100 banks in the world, more than 600 personal and commercial line insurers in North America and Europe including the top 10 US personal lines insurers, 400+ retailers and general merchandisers, including one-third of the top 100 U.S. retailers, 95 of the 100 largest financial institutions in the U.S., and all the 100 largest U.S. credit card issuers and more.