Job Description

Job Summary

This intermediate level position provides troubleshooting, technical advice, and guidance, under general supervision, to business users on a variety of products and services in order to provide resolutions to IT related challenges. 

Job Duties & Responsibilities

Performs troubleshooting and minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
Conducts research and performs analysis of products, services, protocols, and standards and makes recommendations for improvement
Creates knowledge base of content documenting processes, procedures, and best practice standards
Analyzes problems to enhance business productivity by providing technical advice, solutions or process recommendations
Regulates security access following established procedures to safeguard information
Considers business implications of new technologies to the current business environment
Designs or implements IT strategies to enhance business productivity
Develops and supports business relationships with IT project teams and business customers
Assists with project execution at the enterprise level to ensure adherence to project plan methodologies
Performs other duties as assigned

Job Specific Skills

Intermediate ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Intermediate ability to consider the relative costs and benefits of potential actions
Ability to analyze Intermediate problems to develop and evaluate options as well as implement solutions
Ability to preserve confidentiality and work with sensitive data
Intermediate understanding of systems applications, hardware, software, and company specific applications/processes
Intermediate ability to communicate written and verbally with all levels of co-workers, customers, and external contacts
Intermediate ability to manage time and prioritize projects to meet established deadlines

Education

Minimum: High school diploma

Preferred: Bachelor’s degree - from accredited university - IT, MIS, Computer Science or related field

Experience

Minimum: 2 - 5 years related work experience

Additional Qualifications

Candidates must reside or be willing to relocate within a 40-mile radius of the Sayre Field Office (14 Cheapeake Lane, Sayre, PA 18840 to be considered for this position.

Expand Energy takes necessary action to ensure that all applicants are treated without regard to their race, color, religion, sex, sexual orientation, age, gender identity, national origin, genetic information, disability, pregnancy, military or veteran status or any other protected characteristic as established by law.

Expand Energy Corporation's operations are focused on discovering and developing its large and geographically diverse resource base of unconventional oil and natural gas assets onshore in the United States.