Job Description

Job Summary:

To support our double-digit growth goals, BDO Digital seeks a Solutions Project Manager who will be part of the Client Experience team supporting projects in the areas of strategy and implementation, in addition to business transformation and operational excellence efforts. The individual in this role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of technology projects across all of our technology practices, including Enterprise Business Applications (HCM, ERP, CRM), Application Development, Data Analytics and other related business applications functioning as a key resource for our clients. 

Job Duties:

Provides project management leadership for full implementation, assessment and optimization engagements
Ensures that BDO’s project governance framework is applied to projects and that governance documentation is maintained, published and stored according to BDO Quality Audit standards
Ensures that the BDO Project Team follows BDO Implementation Methodology and produces deliverables to standards and on schedule
Reviews key deliverables to assure scope and budget remain aligned as well as the contractual terms and scope of assigned projects
Provides input to BDO’s Project Management Office (PMO) for ongoing refinement of BDO Project Governance, Implementation Methodology, contracts and templates; mentors colleagues and provides guidance and support
Acts as a client advocate throughout engagements and participates in training of client staff to perform day-to-day activities
Acts as the overall project leadership representative in all areas of client delivery 
Manages project workstreams
Other duties as required

Supervisory Responsibilities:

Owns and drives the completion of key workstreams of associates and senior associates as directed by project leaders
Mentors and develops entry level consultants and senior consultants

Qualifications, Knowledge, Skills, and Abilities:

Education:

High School Diploma/GED AND eight (8) or more years of industry experience with technology solutions, required; OR 
Bachelor’s degree AND five (5) or more years of industry experience with technology solutions, required

Experience:

Five (5) or more years comprehensive project management experience including the management of budgets, risks, resources, scope, issues, changes and quality, required
Experience with business process mapping, preferred

License(s)/Certification(s):

PMP, preferred

Software:

Experience with one (1) or more of the following solutions, required:

Custom Application Development
Data analytics
Enterprise Business Applications (ERP, CRM, or HCM)
Microsoft 365 
Cybersecurity

MS Project, Jira, Viso, or any other project mapping tool, preferred

Language(s):

N/A

Other Knowledge, Skills & Abilities:

Excellent communication and presentation skills, both verbal and written
Ability to lead and facilitate client workshops and sessions
Comfortable engaging with clients on multiple implementations at the same time 
Knowledge of change management activities
Excellent interpersonal and customer relationship skills
Strong analytical, problem solving, facilitation, documentation, and communication skills 
Business process analysis, design, and process flow skills 
Excels at operating in a fast-paced technical environment