Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation’s fourth facilities-based wireless carrier and a new disruptive force in the market.

Job Duties and Responsibilities

Key Responsibilities:

Design and Develop Training Materials: Create clear and engaging training content, including eLearning modules, job aids, and instructor-led materials, tailored to the needs of the audience
Draft Communications: Create clear and targeted communications that align with business objectives and address specific needs
Maintain Training Resources: Regularly update training materials to reflect changes in content
Continuous Learning & Improvement: Stay updated on instructional design trends and best practices, applying new techniques and tools as appropriate

Key Competencies:

Effective Communication Skills: Clear and effective communication is crucial for working with stakeholders, understanding learner needs, and delivering content in an engaging way
Problem-Solving: The ability to identify issues and develop practical solutions is important, especially when dealing with complex instructional challenges or adapting to changing requirements
Project Management: Managing timelines, resources, and tasks efficiently is key to delivering high-quality instructional materials on time. This includes organizing, prioritizing, and tracking progress
Adaptability & Flexibility: Comfortable with changing business needs, technology, and tools
Collaboration: Instructional designers frequently work with subject matter experts, and other stakeholders. Being able to collaborate effectively ensures that the final product meets everyone’s needs and expectations
Attention to Detail: Demonstrates an effective ability to focus on the small yet critical elements of tasks, ensuring high accuracy and quality in their work
Time Management: Balancing multiple projects and deadlines requires strong organizational skills and the ability to prioritize tasks effectively to ensure timely delivery
Critical Thinking: Evaluating information, questioning assumptions, and making reasoned judgments are important for designing effective and evidence-based instructional strategies

Skills, Experience and Requirements

Education and Experience

Bachelor’s degree in Instructional Design, Education, or a related field
1-3 years of experience in training, instructional design, or curriculum planning

Skills and Qualifications:

Adult Learning: Strong understanding of adult learning principles and the ability to effectively apply them in the design and delivery of practical, engaging training programs
Curriculum Development: Ability to design, develop, and organize comprehensive training materials and programs, ensuring they align with organizational goals and learner needs. This includes creating lesson plans, assessments, eLearning modules, and instructional guides
Technology Proficiency: Proficient in using various learning management systems (LMS), authoring tools (e.g., Articulate, Adobe Captivate), and multimedia resources to create interactive and engaging training content