Kraken

Customer Service Representative - Full or Part Time

Posted on: 5 Jun 2025

Greenfield, MA

Job Description

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:  

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Full-Time or Part-Time
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions

Great if you have:

Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!

Physical Requirements:

Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands.  This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs


 

Kraken

San Francisco, CA

As one of the largest and oldest Bitcoin exchanges in the world, Kraken is consistently named one of the best places to buy and sell crypto online, thanks to our excellent service, low fees, versatile funding options and rigorous security standards -- but this is only part of the story. We’ve been on the forefront of the blockchain revolution since 2011.

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.

Who we are

Recognizing the importance of Bitcoin from the onset, and understanding that the exchange is the most critical part of the cryptocurrency ecosystem, Jesse Powell founded Kraken to give people the means to quickly and securely invest in the space. Since then, the company has grown by leaps and bounds with hundreds of employees spanning the globe. We’re a diverse group of thinkers and doers that are dedicated to making cryptocurrency available and accessible to the world and enabling people from all walks of life to invest in their independence.

What we do

Empowering investors

Whether you’re an advanced trader or a crypto-beginner, Kraken gives you the power to chart your own financial course. Our exchange has an ever-growing number of cryptocurrency pairs for you to invest in and a slew of tools and features for you to leverage as you grow your portfolio. 

Supporting institutions

From over-the-counter trading to personalized white-glove account management, Kraken is the premier cryptocurrency investing solution for institutions of all sizes. We offer exceptional liquidity and competitive pricing for all our markets so you can achieve your investment goals quickly and confidently.

Join the revolution

Since Satoshi first mined Bitcoin’s genesis block in 2009, crypto has been changing the world - and the Kraken team is leading the charge. We’re looking for talented, inspiring people who are passionate about bringing cryptocurrency to the mainstream. If you’re interested in joining Kraken, click the link below to learn more about all of our open job listings. 

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