Wayfair

Warehouse Team Lead 1

Posted on: 20 Mar 2025

Aberdeen, MD

Job Description

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!

Shift

Sunday - Wednesday 6am - 4:30pm
Monday - Friday - 4:30pm - 1am

Benefits (Start Day 1!)

Referral bonuses
Overtime hours & pay
401(k) with company match with company match
Wayfair company discount
Benefits start day one
Growth opportunities (Conversions, Promotions, and more!)

What You'll Do

The Warehouse Team Lead will assist your supervisor with managing and overseeing all functions of the warehouse, and ensuring smooth operations of all activities
Lead the Returns department and ensure the functions are used correctly
Delegate and assign work to keep a 100% fill rate
Help manage the inventory and conduct necessary training within the department
Ensure the proper use and accountability of tools
Ensure hours and functions are recorded correctly (e.g. Time clocks)
Be responsible for answering email and verbal questions in a timely manner
Keep product moving and oversee the cleanliness of the department. This includes daily trash compacting
Additional responsibilities as assigned

What You’ll Need

Working understanding of WMS system.
Leadership and motivational skills, and the ability to make decisions with little to no guidance based on policies or common sense
This is a floor position, and will involve physically moving/processing products in addition to leading a team of warehouse associates
Must be comfortable repeatedly lifting up to 75 pounds unassisted and maneuvering product 150+ pounds unassisted or via team lift
Experienced in more than one department. Work areas include: receiving, inventory control, pick, pack, ship and return of product
Experience with composing and replying to emails
Power Equipment experience – Must be able to operate or willing to be trained on Powered Industrial Truck Operations (PITO)
Experience with creating and updating systems such as trouble tickets
2+ years working experience. Must have excellent attendance
Understanding of High Jump is a plus
Able to read and comprehend English to ensure your safety and the safety of those working around you

Wayfair

Boston, MA

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

Our Promise

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 18 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.

Our Culture

Wayfair is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth. We are accepting résumés on a rolling basis from motivated individuals who are interested in working in the e−commerce industry.

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