Operations Advisor
Posted on: 5 Mar 2025
Plano, TX
Job Description
Pizza Hut is looking for a passionate Operations Advisor to join our Franchise Excellence team! They will partner closely with Franchise Business Partners and Franchise leadership teams to implement strategies and processes that enable great customer experiences and franchisee profitability within various markets of approximately 150 total restaurants.
RESPONSIBILITIES:
Conduct operations performance diagnostics to identify opportunities in the restaurant. Support franchisee to build detailed action plans for improvement and works with Franchisee Business Partner to ensure execution against plan.
Responsible for influencing improvement in key metrics by coaching franchise organizations and above restaurant leadership teams on proper use of available tools and tactics for improving the customer and team member experience
Develop effective relationships with above restaurant leaders (Key Operators, VPs, Region Coaches, and Area Coaches) that help enable sharing and implementation of ideas that drive performance
KNOWLEDGE AND SKILL REQUIRED:
Reside in Ohio, Indiana, or Michigan strongly preferred
Strong track record for operational turnarounds and leading through others
8+ years of operations experience in QSR, restaurant, retail, food and beverage, or similar industry, with 5+ of those years within Pizza Hut
2+ years managing 5+ restaurants within an Area or Region
Deep knowledge of Pizza Hut operational procedures and standards
Skilled in root-cause problem solving methodologies and analyzing data
Ability to craft and present ideas to different audiences in an engaging, persuasive manner
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Ability to travel approximately 70%
YUM! Brands, Inc.
Louisville, KY
Yum! Brands, Inc., based in Louisville, Kentucky, has over 48,000 restaurants in more than 145 countries and territories primarily operating the company’s restaurant brands – KFC, Pizza Hut and Taco Bell – global leaders of the chicken, pizza and Mexican-style food categories. Worldwide, the Yum! Brands system opens over eight new restaurants per day on average, making it a leader in global retail development. In 2018, Yum! Brands was named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine. In 2019, Yum! Brands was named to the Bloomberg Gender-Equality Index for the second consecutive year.
Since our spin-off from PepsiCo in 1997, we’ve become a truly global company led by over 2,000 world-class franchisees. In 2016, we successfully spun off our China business as an independent, publicly traded company and announced our Recipe for Growth, our multi-year growth strategy to become more focused, more franchised and more efficient.
We’re also extremely proud of the 1.5 million employees and franchise associates in our system around the globe and the unique culture we’ve built grounded on innovation, inclusion and growth. We believe in our people, trust in their positive intentions, encourage ideas from everyone and have actively developed a workforce that is diverse in style and background.
There’s a world of opportunities for Yum!, and we’re confident in our brands’ continued journey ahead.
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IndustryFood services/Restaurants
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No. of Employees34, 000
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Website
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Jobs Posted173
