Job Description

Do you have impeccable Workday skills, an eye for detail, and strong business acumen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive?  Join Western Union as a Senior Workday (HRIS) Analyst!

Western Union powers your pursuit

The Senior Workday (HRIS) Analyst works within the People Technology team and supports the global Western Union for Talent and Core HCM, plus other modules as needed. This role is responsible for building and maintaining Workday configuration, system administration, using Software Development Lifecycle methodology.

Role Responsibilities

Provide HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform.

Partner with the other Workday team members, IT, business partners, vendors, and business leaders to effectively meet the HR technology needs of the organization.

Configure complex Workday business processes with a focus on Talent Management, plus other modules as needed.

Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting.

Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency.

Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards.

Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes.

Document technology specifications for current and future configuration.

Maintain accurate change management documentation to satisfy internal/external audit controls and compliance practices.

Understand Workday's Implementation Methodology and use it on all projects.

Function as the domain support for feature releases and issue resolution, define scope, prioritize, plan, and implement system changes and enhancements.

Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience.

Foster ongoing Workday relationships – relevant memberships and engagement in Workday Community, User Groups, and Conferences.

Function as support to business partners and work to enhance their understanding of Workday.

Role Requirements

2+ years' Workday HCM experience; Workday Pro or Workday Certifications is a plus.

Solid understanding in on Talent Management and Learning; at least some understanding of additional Workday modules such as Time Tracking, Payroll, Compensation, etc.

Bachelor's degree in information technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job.

Knowledge of Workday business processes and core setup.

Deep understanding of Workday data model, corporate system architecture, interfaces, reporting, and data loading procedures.

Ability to work with others on solutions with attention to detail and relentless commitment to follow-through.

Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications.

Ability to mass load information via EIBs and knowledge on how to test integration inputs and outputs based on transactional changes.

Knowledge on how to create reports and use them in auditing configuration change effectiveness.

Ability to work in a ticketing environment; prefer past experience with ServiceNow

We make financial services accessible to humans everywhere.?Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/