Data Analyst, US Consumer Services
Posted on: 26 Feb 2025
Denver, CO
Job Description
Western Union powers your pursuit.
In this role you will support the overall US Consumer Services organization by interacting with key stakeholders across the organization to access data and then present out analytics on performance. You will also help to establish a wide variety of new processes and analytics for the Consumer Services team.
Role Responsibilities
Develop, implement, and maintain leading-edge analytics systems, while taking complicated problems and building simple frameworks.
Identify trends and opportunities for growth through analysis of complex datasets.
Refine existing data sets and optimize existing reporting & dashboards for improved business insights to drive improved decision-making.
Create best-practice reports, dashboards and presentations based on data mining, analysis, and visualization.
Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data.
Work directly with functional areas to gather requirements, provide status updates, and build relationships.
Role Requirements
MBA or Master’s degree in analytics field is a plus
1-2 years of data & analytics experience
Experience in Basic Python or R (Beginner) preferred
Experience in Snowflake (Beginner) preferred
Experience in PowerBI or Tableau (Intermediate) required
Experience in SQL (Advanced) required
Proficient in synthesizing complex data sets
Ability to communicate complex topics in a simple way
Western Union
Rochester, NY
We are a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2018, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs.
We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders.
We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.
Our customers use our services to send money to family members in nearly every part of the world, to provide support, recognize a special occasion, and enable entrepreneurship or education.
As businesses have a growing need to move money around the globe and transact in different currencies, we’ve answered these needs with Western Union Business Solutions to help navigate the global economy, including solutions for International Payments, Risk Management, and Cash Management Solutions. We offer a wide range of industry-specific solutions that today help over 50,000 clients including financial institutions, educational institutions, NGOs, and small/medium sized businesses needing to make cross-border payments.
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IndustryBanking/Financial Services
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No. of Employees12,000
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Website
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Jobs Posted245
