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The primary responsibility of this position will be to develop models and analysis to support the Retail Portfolio Management analytics. The analyst will work closely with leadership to identity, propose and recommend outcomes based in data driven insights. These outcomes revolve around Economic Opportunity, Contract Performance, Costing Performance and Data Management. The incumbent will also interact with IT and aid in the implementation of system and process improvements.
Essential Duties/Responsibilities:
Support RPM initiatives tracking and quantifying the financial impacts of various market strategies.
Manage multiple initiatives and ensure accurate and timely delivery of analytics and insights.
Drive the development of new data analytics tools that create interesting insights for Sales and our customers and challenge them on the way that they think about their energy spend and future profitability.
Maintain and update RPM Dashboards and Reports based on initiatives and deliverables.
Coordinate and maintain effective communication with different departments such as Sales, IT, Legal, Billing, Energy Solutions etc. to ensure customer needs are met including but not limited to performing ad-hoc analysis and problem solving.
Support the sales team and account executives by providing time-critical analysis for new and existing business opportunities.
Apply strong analytical skillset and commercial insight to understand the commercial impact of pricing decisions made on the desk. Ensure due diligence and good rationale in decisions-making that impact Business Unit risk and profitability.
Ability to create models to provide insights on how to maximize profitability and competitiveness
Comfort in working outside of a fixed framework of systems, models, and procedures to derive insights
Propose, evaluate, and support the implementation of machine learning and statistical algorithms to manage RPM Engine and other projects
Working Conditions:
Hybrid role, open office environment
Minimal travel (1-2 times / year)
Minimum Requirements:
Bachelor’s degree
0-4 years professional experience
Preferred Qualifications:
Bachelor’s degree in Business, Finance, Accounting or Math
2-4 years of professional work experience
Previous Energy industry experience
Background in pricing
Excellent computer skills, particularly Microsoft Excel, VBA and SQL.
Additional Knowledge, Skills and Abilities:
Rely on experience and judgment to plan and accomplish goals.
Excellent written and oral communication skills are a must.
Must have the ability to easily multi-task in pressure situations to meet tight deadlines.
Ability to design macros in VBA and create models which connect to multiple data sources.
Experience using data tools and coding such as Microsoft BI, R, SQL and/or Python.
Must be willing to develop technical capabilities as the role evolves.
Comfortable making decisions without seeking higher level approval and take ownership of outcomes.
Houston, TX
Direct Energy is one of North America's largest retail providers of electricity, natural gas and home and business energy-related services with a history of impressive growth. Acquired by Centrica plc in 2000, Direct Energy has steadily grown to approximately 4,000 employees serving over 4 million customers in North America. We're backed by and are a wholly owned subsidiary of Centrica plc with over 25 million customer accounts mainly in the UK, Ireland and North America through strong brands such as British Gas, Direct Energy and Bord Gáis Energy. Centrica is financially strong and is traded on the London Stock Exchange under the symbol CNA.
The North American Headquarters are located in Houston, Texas, with regional offices across the U.S. and Canada, Direct Energy operates in 50 US states, the District of Columbia and eight Canadian provinces.
Direct Energy is one of the largest residential energy retailers in North America based on customer numbers.
Direct Energy Business is one of the largest commercial and industrial retail energy providers in North America, serving more than 240,000 business customers.
We provide the insights our customers need to make smarter decisions, be more efficient, reduce their energy use, and potentially save money.