Job Description

Wayfair Benefits

Referral bonus
Overtime hours & pay
401(k) with company match
Wayfair company discount
Health benefits start day one
Growth opportunities (Conversions, Promotions, and more!)

What You'll Do

Work independently to evaluate damages and defects of items and determine if items can be repaired. Make any required adjustments to items ahead of delivery and ensure item is in perfect condition to be delivered to the customer
Prioritize and execute on daily, weekly, and monthly tasks (repairs) to ensure completion in a effective and timely manner
Accurately reports outcomes of work in progress, completed, & past due work 
Monitors inventory, and orders replacement parts and complete installs as needed
Ask clarifying questions when appropriate
Administer appropriate repair methods for various product types including, but not limited to: 

Evaluate each piece of furniture to determine the type of wood and/or upholstery repairs, parts, and materials needed to complete the job
Case Goods: Burn-ins, refinishing, joinery, match colors, and simulate wood grain
Refinishes and patches damaged furniture including paint, stain, enamel or lacquers; mixes paints and stains to match existing finish
Repairs, replaces and rebuilds damaged wood, leather or upholstery furniture or mechanical parts
Operates tools such as power drills, sanders, saws, and other tools required for repair

Use scan technology to document pertinent carton level information, including condition, quantity, warehouse location and detail repair completed
Provide direct input into the existing user tools and make recommendations for improvements based on expertise & experience
Be a vocal contributor on the team
Contribute to the building and development of training materials for applicable functions
Must understand that this role will require you to work cooperatively with others, adjust to change, be a reliable team member, and work with other towards a common goal

What You'll Need

At least 5+ years prior experience in furniture repair/construction

Advanced understanding of repairing wood items including: color and stain matching, damage/defect repair

Ability to use power and hand tools as needed

Advanced understanding of repairing upholstery and multiple fabric types a plus

High attention to detail and prioritizes quality to deliver a perfect item to the customer.

Must be comfortable lifting up to 75 lbs. unassisted and moving product 150+ lbs. unassisted or via team lift

Must be able to work on warehouse floor 8 hours a day or more

Strong, consistent work ethic and ability to manage time effectively

Comfort with scanning technology.

Able to read and comprehend English to ensure your safety and the safety of those working around you.

Must be at least 18 years of age.

Certification in Furniture Repair/Restoration, preferred

Safety

The safety of employees remains our #1 priority and is at the heart of every decision made. We have taken a variety of steps to ensure that Wayfair is one of the safest places to work by: 

Providing Guidelines to help employees maintain proper social distancing 

Providing and requiring suitable PPE such as masks, gloves, and safety vests.

Increased sanitizing stations, as well as, improved professional sanitization of each facility.

Team stretches at the start of each shift -- if you've come to flex