Systems Engineer III
Posted on: 12 Nov 2024
Phoenix, AZ
Job Description
Overview
This is a remote role that may be hired in several markets across the United States.
This position is responsible for design, implementation, and support of automated processes for the Bank’s infrastructure automation platforms. Provides expert guidance on new automation initiatives and will work closely with infrastructure architects, engineers and application support teams to build robust and scalable solutions facilitating business objectives. Supports existing automation processes addressing issues ensuring functionality and availability of infrastructure automation processes.
Responsibilities
Provides technical support for the Bank’s Infrastructure Automation platforms by addressing issues, diagnosing blueprints & workflows, troubleshooting integrations, and reviewing logs.
Responsible for the lifecycle of the platform including patching, upgrades, approvals, and writing technical documentation of processes and procedures.
Designs automated solutions based on industry best practices and tooling that align with long-term business needs and technical direction. Collaborate with technology teams to build new or enhance existing workflows in accordance with corporate technology and security standards.
Performs full release testing (Development, QA, UAT, Production) and elevates changes in accordance with the corporate Change Management and Software Development Life Cycle policies. Coordinates testing with application support staff to ensure solutions are fully vetted before reaching users in Production.
Qualifications
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Preferred Experience:
Minimum of 6 years of experience in systems engineering or administration in one of the following IT infrastructure disciplines: Server Engineering, Cloud Infrastructure Engineering, or Network Engineering.
Minimum of 6 years of experience developing lifecycle automation, task automation and configuration management policies for infrastructure platforms. Experience with Terraform, VMware Aria Automation, Puppet and/or Ansible a plus.
Minimum of 6 years of experience in building integrations utilizing native libraries, APIs, and web hooks.
A solid software development foundation including knowledge of modern programming languages. Experience with shell scripting languages a plus.
Solid knowledge of common enterprise IT systems and components including virtualization, operating systems, networking (IP addressing, routing, firewalls, name resolution), and directory services.
Experience with ServiceNow IT Service Management (ITSM) and IT Operations Management (ITOM).
Familiarity with Package Managers and/or Software Repositories: Artifactory, Chocolatey, RedHat Satellite, PyPI.
Experience translating business requirements into technical requirements. Candidate must be able to conceptualize the interactions between systems in a workflow and understand the protocols and data passed between them.
Good working knowledge of standard software development ways of working, practices and software: Jira Issue Management, Agile methodology, DevOps Platforms (Azure DevOps / GitLab), Git, CI/CD, Deployment Pipelining, Bug Reporting.
Experience working in a highly regulated environment with a solid understanding of the Change Management, Incident Management and Software Development Lifecycle processes.
Ability to write clear and concise documentation.
Ability to be on call
First Citizens Bank
Raleigh, NC
Forever Strong. Forever First®.
For more than 120 years, First Citizens Bank has been helping families and businesses do more with the money they earn, save and invest. In that time, we've built a solid track record of service, stability and reliability. We remain committed to smart, steady growth ... for our company and our customers alike.
Forever Family.
First Citizens began in 1898 as the Bank of Smithfield in Johnston County, North Carolina. From a single office, we've grown to more than 500 branches in 19 states.
Today, First Citizens is one of America's largest family-controlled banks, led for three generations by members of the same family. That's created a continuity of stable, forward-looking leadership focused more on building a strong bank that can last for generations than on short-term results.
Forever Helping.
Over the years, the way we do banking has changed. First Citizens has added new capabilities and new offerings. In addition to traditional banking services, we provide customers with services that include wealth management1, business and commercial banking, treasury services, insurance services1 and much more.
We also complement our industry-leading branch service with state-of-the-art digital banking tools. From First Citizens Digital Banking with Manage My MoneySM to Business Online Banking (BOB) Advantage®, we give customers more ways than ever to look after their financial lives.
Forever Stable.
First Citizens is a banking subsidiary of First Citizens BancShares, Inc. (NASDAQ: FCNCA), a $39 billion financial holding company.
As a First Citizens customer, you benefit from the stability of our top-tier credit quality, outstanding capital strength and strong liquid balance sheet. We never compromise the security of our customers' assets, regardless of the latest market trends or financial pressures.
At First Citizens, we've built our company on such timeless values as integrity, hard work and taking the long-term view. We avoid fads and gimmicks; instead, we believe in sound decisions that create real security and growth for generations to come.
Forever First is our commitment to be there through the years for the people, businesses and communities who rely on us to be the best bank we can be. As we say, "Money isn't everything. But so much depends on what you do with your money."
First Citizens Bank. Forever First®.
First Citizens Bank
Established in 1898, First Citizens Bank is headquartered in Raleigh, N.C.
The bank serves Arizona, California, Colorado, Florida, Georgia, Kansas, Maryland, Missouri, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia, and Wisconsin with more than 500 branches.
First Citizens offers a complete line of financial services, including personal banking, business banking, wealth management, investment services1, insurance services1 and more.
First Citizens BancShares
Our parent company, First Citizens BancShares, is one of the largest family-controlled bank holding companies in the United States.
The company is publicly traded on NASDAQ under the symbol FCNCA2, Opens in a new tab.
Headquartered in Raleigh, N.C., BancShares’ assets total more than $39 billion.
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IndustryBanking/Financial Services
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No. of Employees5000+
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Website
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Jobs Posted466
