As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.
People • Customers • Trust
We are seeking applicants for our IT Co-op positions in our DeRidder, LA Paper Mill. The DeRidder facility is a Brown Paper Mill owned by Packaging Corporation of America.
Principle Accountabilities:
Assist with help desk tasks: basic end-user support, deal with any Information Technology related issues – hardware, software, printers, mobile devices, and network.
Assist with building and deploying computers - Prepare computers, including setting up new computers, clearing data off previously used computers and preparing them for use by another user.
Assist with network documentation – labeling physical network taps and create drawing and documentation.
Assist in documenting issues and fixes.
Inventory and document IT equipment.
Lifting and transporting of equipment of various weight.
Clean workstations of malicious software, such as viruses, spyware, etc.
Perform other related duties as required.
Basic Qualifications:
Must have completed freshman year of college.
Must be pursuing a 4-year degree in Computer Science.
Must be authorized to work in the U.S.
Preferred Qualifications:
Juniors and Seniors in college are preferred.
Lake Forest, IL
Who We Are
At PCA, we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers — large and small — package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise.
So a partnership with PCA isn’t just about buying boxes. It’s about building a relationship with a knowledgeable, trusted, committed source; adding value to your business; and actively contributing to your success in the marketplace.
Whether you are looking for conventional shipping containers, custom-printed corrugated boxes, custom packaging or eye-catching retail visual displays, PCA is here to deliver the right packaging solution on time and on budget.
Why We Do What We Do
At PCA, our people are as sharp at posing questions as they are at providing answers. With good reason… We realize that the key to offering responsive customer service is never taking our customers for granted. That’s why at the same time you’re learning about our products and how we do business, we’re learning about yours.
So don’t be surprised if PCA people collaborate more than you’re used to, or engage you in conversations that go beyond flute profiles and stacking strength. For PCA people, it’s all about understanding customer service — doing our very best to give you the ideas and products that support your needs.