Senior Content / Instructional Designer
Posted on: 30 Sep 2024
Smithfield, RI | Merrimack, NH
Job Description
The Role
As a content and learning designer on the Client Learning Design (CLD) team, you will design, develop, and deliver a variety of digital content and learning solutions for external clients using the Wealthscape(SM) platform, including online help, eLearning, and job aids.
The Team
The CLD team is focused on new innovations and methodologies to close learner gaps by providing meaningful content and learning experiences for our clients. In this role, you will collaborate with fellow content designers, subject matter experts (SMEs), trainers, and other cross-functional business partners to build these high-quality experiences.
The Expertise and Skills You Bring
5+ years of content design, learning/instructional design, or technical writing in a corporate setting
Strong written and verbal communication skills
Ability to learn quickly and simplify complex concepts for target users
Effective time management, organization, and prioritization skills
Ability to balance multiple projects and tasks simultaneously
Ability to manage tasks, issues, and solutions independently
Understanding of Agile and design thinking concepts a plus
Experience with HTML a plus
Experience in financial services and Wealthscape a plus
Bachelor’s degree in English, Communications, or related field preferred
The Value You Deliver
Customer focused through content design creation and delivery
Make content design decisions independently following analysis, feedback, and input you have received
Value and implement team and strategy standards, styles, and templates to write accurate, well-designed, and effective content
Actively collaborate with other team members and contribute ideas to ensure a consistent, unified approach to content solutions that reflect our team brand
Effectively run projects and consistently meet deadlines while demonstrating accuracy, attention to detail, and ownership of projects from start to finish
Contribute to discussions outside of day-to-day writing and development, such as emerging learning theories/approaches, analytics, user experience, and other relevant areas
Samples of content design, learning/instructional design, or technical writing work required
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Fidelity Investments
Boston, MA
Fidelity Investments is a privately-owned investment management company that was established in 1946 as a mutual fund company. Fidelity now offers a range of services including fund distribution and investment advice, wealth management, life insurance, retirement services, and securities execution and clearance. It manages equity, fixed income, and balanced mutual funds for individual investors, businesses, financial advisors, and institutional investors.
Based in Boston, Massachusetts, it is one of the largest investment management firms in the United States, with over 26 million customers, $6.5 trillion in total customer assets, and more than $2.4 trillion in global assets under management
History of Fidelity Investments
The Fidelity Fund was established in 1930, a year after the stock market crash of 1929 and before the Great Depression of 1933. The fund continued to operate until 1943 when it was acquired by Boston-based lawyer Edward C. Johnson II. At the time, the fund reported assets under management valued at $3 million. In 1946, Johnson II founded the Fidelity Management and Research Company, now Fidelity Investments, to serve as an investment advisor to the Fidelity Fund. When running the fund, Johnson’s objective was to buy stocks with a potential for growth, and not necessarily blue-chip stocks.
Fidelity Investments Operations
Fidelity Investments operates several businesses, with the main ones being mutual funds and brokerage services. The mutual fund division comprises three divisions – equity, high-income, and fixed income divisions. The company operates Fidelity Contrafund, the largest non-indexed mutual fund in the United States, with over $107.4 billion in assets. Fidelity Investments also owns Fidelity Magellan, which was at one time managed by former CEO and President Ned Johnson. Fidelity Magellan manages assets totaling $15.5 billion.
-
IndustryBanking/Financial Services
-
No. of Employees50,000+
-
Website
-
Jobs Posted873
