Job Description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

As a Managed Services Microsoft 365 Business Development Specialist, you will be responsible for driving sales growth specifically for the Microsoft 365 managed services practice within CDW's account base. Primarily working with CDW sales team (including Account Managers, Presales and Account Executives) and delivery team (including Engineers and Engagement Managers), you will need to develop pipeline and close sales by delivering the best price for the customer, while maintaining profitability. Once a sale closes, assist the delivery team by client ensuring a smooth transition and onboarding of clients into CDW Managed Services ecosystem.

Key Areas of Responsibility

Attain sales quota objectives

Conduct high level conversations and training sessions

Consistently build and deliver on account and opportunity pipeline

Drive sales and profitability

Follow-up and qualify leads

Generate new business opportunities to grow pipeline

Identify key decision makers and manage the sales process

Negotiate pricing and close business

Onboard new clients (ensure warm handoff from sales to delivery)

Collaborate with account managers on planning, orchestration, and execution of opportunities to cross-sell and up-sell

Regularly reporting on sales performance and providing insights to inform sales strategies and tactics.

Staying up to date with product knowledge, industry developments, and sales techniques to continuously improve performance.

Estimated Essential Function Time Allocation:

60% Sales: identify and qualify sales leads, create sales collateral, conduct meetings to sell services, identify client requirements, map managed services scope to client needs, perform pricing, finalize contracts, close business

10% coordinate with other CDW departments (Marketing, PPM, Operations, Delivery) to better align efforts

10% assist with training efforts

20% Onboard new clients and assist with delivery related tasks

Education and/or Skill-Set Qualifications

Must have 2+ years technology services sales experience

High School Diploma

Required Qualifications

Strong written, verbal and presentation skills

Able to communicate technical concepts and business solutions

Able to demonstrate proven track record of successful sales experience and quota attainment

Able to successfully build and execute plans

Able to build strong successful long-term relationships, with both Clients and internal teams

Strong Knowledge of the Microsoft 365 Ecosystem (Exchange Online, Teams, SharePoint, OneDrive for Business, Intune, Purview, Defender)

Understanding of the Microsoft, on-premises, hybrid and cloud software and services portfolio, across the entire Microsoft stack, including Azure, Power Platform, Data solutions, AI, and Security solutions, along with different Cloud governance models

Motivated seller with strong problem-solving skills

Able to work in a fast-paced complex environment

Preferred Qualifications

3+ years technical sales experience

3+ years of working on Microsoft 365 service projects (delivery, operations) focused on Exchange Online, Teams, SharePoint, Intune, OneDrive for Business, Purview, Defender

Microsoft 365 Certifications

Experience working with commercial, education, healthcare, and government Clients

Bachelor’s Degree in Computer Engineering, Computer Science, Management Information Systems, Business Administration