Job Description

MAIN FUNCTION:

QC technician responsible for quality analysis of raw materials, finished products, expired materials, and Contract Manufactured items.  This technician will also offer support to Production in making quality decisions, investigating non-conforming product, detailing Rejections/Deviations/Warehouse Dispositions, and maintaining Quality Control Lab supplies and cleanliness.

KEY SKILLS & COMPETENCIES:

Adaptability
Adapts well to changes in assignments and priorities; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; approaches change positively and adjusts behaviors accordingly.

Building Trust

Interact with others in a way that gives them confidence in one’s motives and representations and those of the organization. Is seen as direct and truthful; keeps confidences, promises, and commitments.

Collaboration

Builds constructive working relationships with clients/customers, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social and educational backgrounds.
Continuous Learning and Professional Development (Do not use with Applied Learning)
Is committed to developing professionally, attends professional conferences, focuses on best practices, values cutting-edge practices and approaches; takes advantage of a variety of learning activities, introduces newly gained knowledge and skills on the job.

Influence

Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions. Uses influencing strategies to gain genuine agreements; Seeks to persuade rather than force solutions or impose decisions or regulations.

Planning and Organizing

Organizes work, sets priorities, and determines resources requirements; determines necessary sequence of activities needed to achieve goals.

Quality Orientation

Monitors and checks work to meet quality standards; demonstrates a high level of care and thoroughness; checks work to ensure completeness and accuracy.

Safety Awareness

Being aware of conditions and circumstances that affect one’s own safety or the safety of direct reports.

Teamwork

Participates as an active and contributing member of a team to achieve team goals. Works cooperatively with other team members, involves others, shares information as appropriate, and shares credit for team accomplishments.

Technical/Professional Knowledge and Skills

Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create client/customer solutions. Technical/professional expertise is demonstrated through problem solving, applying professional judgment, and competent performance.

DESCRIPTION OF WORK PERFORMED:

Operate and understand standard QC laboratory equipment.
Complete work on-time, accurately, and with Quality and Food Safety in mind.
Complete individual and group departmental/QC related projects.
Manage daily laboratory activities, including, but not limited to Production, Sample, and R&D samples, as well as Raw Materials.
Learn and utilize QC procedures and relevant Process Instructions.
Learn and utilize basic raw material and finished flavor characteristics when making organoleptic evaluations.
Provide Quality support to the Operations group aiding in processing and handling of finished products and raw materials in all supervised and unsupervised situations.  Also lend other support to Operations, R&D, and Supply Chain
Follow basic GLP, GMP, and Safety standards.
Perform QC equipment checks and calibrations.
Maintain QC laboratory, stocking/purchasing supplies and raw materials.
Maintain proper storage and organization of QC product retains.
Manage laboratory responsibilities in unsupervised situations including overtime/weekend situations on first, second, or third shifts.
Conduct all standard QC testing procedures in all areas of QC.  Make confident decisions and dispositions for all physical and sensory tests.
Initiate and inform pertinent parties of all material rejections and deviations.  Provide accurate and complete information and documentation to allow for proper root cause and corrective action follow-up.
Create and maintain Finished Product and Raw Material Quality Specifications.
Communicate all outstanding quality issues with the entire QC team.
Maintain and update specific product testing procedures and individual lot data in the AS400.

KNOWLEDGE & SKILLS:

Computer skills; Word, Excel, Outlook.
Knowledge of laboratory procedures.
Good problem solving, communication and interpersonal skills
Focus on Food Safety and Customer/Consumer needs in all aspects of work.
Completes Deviation/Rejection investigations to determine actual Root Causes.
Ability to manage multiple priorities while maintaining Quality requirements.
Encourages Trust between Operations and Quality.

Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. 

ADM requires the successful completion of a background check.  

REF: 83270BR