Field Service Technician (MEM)
Posted on: 18 Apr 2024
Munster, IN
Job Description
A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact.May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.
PRIMARY ACCOUNTABILITIES:
Repair and perform preventative maintenance on marketing equipment
Unload and reload with products as necessary
Educate customers on basic equipment repair and upkeep proceduresInstall equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect linesFill installed equipment and adjust to proper mixture
Prioritize and schedule service and PM calls to meet customer service windows
Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
Collect accurate and complete equipment and customer information
Remove old parts and replace with new parts
Maintain parts inventory on service truck
Establish positive relationship with contacts at service calls
After each call, complete paperwork on job and call in paperwork every two hours
Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
Regular, reliable, predictable attendance
BASIC QUALIFICATIONS:
18 years or older
21 years or older if CDL Required
Valid CDL license (if applicable)
Pass DOT Physical and DOT Road-test
Adhere to DOT Regulations
Senior technician requires certification in refrigeration
Must be able to pass refrigeration certification Type I/Type II practices (if applicable)
HELPFUL EXPERIENCE:
Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
Generating and setting work schedules (e.g., determining priority of work, building work schedules, etc.)
Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)
PEPSICO
Purchase, NY
PepsiCo, Inc. operates as a food and beverage company worldwide. The company’s Frito-Lay North America segment offers branded dips; Cheetos cheese-flavored snacks; and Doritos tortilla, Fritos corn, Lay’s potato, Ruffles potato, and Tostitos tortilla chips. Its Quaker Foods North America segment provides cereals, rice, pasta, mixes and syrups, granola bars, grits, oat squares, oatmeal, rice cakes, simply granola, and side dishes under the Aunt Jemima, Cap’n crunch, Life, Quaker Chewy, Quaker, and Rice-A-Roni brands.
The company’s North America Beverages segment offers beverage concentrates, fountain syrups, and finished goods under the Aquafina, Diet Mountain Dew, Diet Pepsi, Gatorade, Mountain Dew, Pepsi, Propel, Sierra Mist, and Tropicana brands; and ready-to-drink tea, coffee, and juices. Its Latin America segment provides snack foods under the Cheetos, Doritos, Emperador, Lay’s, Marias Gamesa, Rosquinhas Mabel, Ruffles, Sabritas, Saladitas, and Tostitos brands; Quaker-branded cereals and snacks; and beverage concentrates, fountain syrups, and finished goods under the 7UP, Diet Pepsi, Gatorade, H2oh!, Manzanita Sol, Mirinda, Pepsi, Pepsi Black, and Toddy.
The company’s Europe Sub-Saharan Africa segment offers snack food under the Cheetos, Chipita, Doritos, Lay’s, Ruffles, and Walkers; Quaker-branded cereals and snacks; beverage concentrates, fountain syrups, and finished goods under the 7UP, Diet Pepsi, Mirinda, Pepsi, Pepsi Max, and Tropicana; ready-to-drink tea products; and dairy products under the Agusha, Chudo, and Domik v Derevne brands. Its Asia, Middle East and North Africa segment provides snack foods under the Cheetos, Chipsy, Doritos, Kurkure, and Lay’s brands; cereals and snacks under the Quaker brand; beverage concentrates, fountain syrups, and finished goods under the 7UP, Aquafina, Mirinda, Mountain Dew, Pepsi, Sting, and Tropicana brands; and ready-to-drink tea products. The company was founded in 1898 and is headquartered in Purchase, New York.
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IndustryBeverages
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No. of Employees267,000
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Website
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Jobs Posted4228
