Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure.  Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.  Join us.

Description

The Team@Excellence has an opening for an Engineer - Process in the Process and Tools Group.

The Process and Tools group (P&T) leads Caterpillar’s Corporate Product Development Processes and owns the software tools that product developers use to build world-class products. We also manage a large quantity of data and we organize that data to find insights that help our internal partners succeed.

Our processes and tools are the foundation of best practices used around the enterprise to ensure defect-free products for our global customers. We work with product developers around the corporation to deploy best practices through training, sharing, tool improvements and data visualizations.

We are looking for candidates eager to learn. This role is suitable for candidates with prior experience with product development processes but who are also interested in learning about data science and digital product development. The P&T group leverages a large quantity of data to build visualizations and uses analytics to provide business insights to users across the enterprise. This role will be responsible for creating, improving & implementing processes to meet customer requirements and maximize product quality.

Job Duties

• Participating in the adoption of new technologies and processes (automation, software and process improvements, dashboards, data science and visualizations, etc.) to achieve greater efficiency, cost reduction and quality improvement across the enterprise.
• Planning and improving engineering procedures to make our products more reliable and cost-effective.
• Collaborating with all functional areas, (engineering, marketing, procurement, manufacturing) to provide solutions that meets the requirements of both internal and external customers.

Skill Descriptors

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Working Knowledge:
• Approaches a situation or problem by defining the problem or issue and determining its significance.
• Makes a systematic comparison of two or more alternative solutions.
• Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
• Identifies the major forces, events and people impacting and impacted by the situation at hand.
• Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Working Knowledge:

• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.

Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.

Level Working Knowledge:

• Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues.
• Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components.
• Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services.
• Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence.
• Helps others solve technical or procedural problems or issues.

Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems

Level Working Knowledge:

• Documents common hardware, software and communications problems and likely resolutions.
• Troubleshoots typical technical problems in a specific area.
• Works with vendor-specific diagnostic guides, tools and utilities to discover application problems.
• Adheres to standard troubleshooting procedures to ensure effectiveness of resolutions.
• Participates in setting evaluation standards and criterion for troubleshooting.

Basic Qualifications

Requires a degree in an accredited Engineering, Computer Science, or Materials Science curriculum.

3-5 years of job-related experience

Top Candidates will also have

Experience collaborating with suppliers, including the use of corporate processes like PPAP, PCN, NCM, Supplier CARs. This experience could come roles in CPPD, supplier quality, supplier development engineering or other similar positions.