Behavioral Intake Counselor – Remote Nationwide
Posted on: 17 Mar 2024
San Diego, CA
Job Description
For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Initial behavioral health triage of members in a call center environment
Analyze and investigate members’ questions
Provide explanations and interpretations of benefits/coverage, benefit authorizations, treatment plan processing and assistance in finding behavioral health services
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Master’s degree in a Behavioral Health field (Counseling, psychology, social work, human services)
1+ years of experience in Behavioral Health field with direct client contact
Basic level of computer skills in a professional setting, ability to toggle between systems and type 35 – 40 WPM
Reside within the USA
Must be able to work 2pm-12:30am from Thursday – Sunday
Preferred Qualifications:
1+ years of prior experience in a call center
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
UnitedHealth Group
Hopkins, MN
UnitedHealth Group Incorporated operates as a diversified health care company in the United States. It operates through four segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment offers consumer-oriented health benefit plans and services for national employers, public sector employers, mid-sized employers, small businesses, and individuals; health and well-being services to individuals age 50 and older, addressing their needs for preventive and acute health care services, as well as services dealing with chronic disease and other specialized issues for older individuals; and Medicaid plans, Children’s Health Insurance Program, and health care programs; and health and dental benefits.
The OptumHealth segment provides access to networks of care provider specialists, health management services, care delivery, consumer engagement, and financial services. This segment serves individuals through programs offered by employers, payers, government entities, and directly with the care delivery systems.
The OptumInsight segment offers software and information products, advisory consulting arrangements, and services outsourcing contracts to hospital systems, physicians, health plans, governments, life sciences companies, and other organizations. The OptumRx segment provides pharmacy care services and programs, including retail network contracting, home delivery, specialty and compounding pharmacy, and purchasing and clinical, as well as develops programs in areas, such as step therapy, formulary management, drug adherence, and disease/drug therapy management. UnitedHealth Group Incorporated was founded in 1974 and is based in Minnetonka, Minnesota.
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IndustryHealthcare
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No. of Employees300,000
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Jobs Posted7264
