Direct Energy

Shift Supervisor

Posted on: 30 Jan 2024

Thompsons, TX

Job Description

As an NRG employee, we encourage you to think creatively and proactively about your career choices.  Our work environment is dynamic and the career opportunities across our businesses offer variety and challenge.  Providing career growth to our own employees is critical to our ongoing success--take charge of your career goals and empower your future!

Job Summary: 

Assumes overall operational management and responsibility for an operational shift.  Supervises and directs personnel in the conduct of required work activities.   Operates the units safely, efficiently and in a cost-effective manner and complies with all federal and state regulations. Takes direct action to correct abnormal situations and in the event of an emergency, maintains conditions to preserve plant integrity and provide for personnel safety.

Essential Duties/Responsibilities:

Include, but are not limited to the following:

Promotes productivity and teamwork in assigned area with open communication, timely decision making, and use of personal leadership skills to set high standards of performance while providing the direction necessary to achieve that performance
Promotes and supports the development of technical, leadership, and business skills of employees to carry out responsibilities in a competitive environment
Provides regular feedback to employees on their performance to allow them to capitalize on their strengths and focus on opportunities for improvement
Demonstrates behavior that encourages and rewards employee involvement, innovative thinking, adaptation to change, responsible risk taking, customer focus, and continuous improvement
Ensures development and implementation of assigned area goals, objectives, and initiatives
Supports and emphasizes importance of safety and environmental programs and ensures regulatory compliance
Reviews performance with customers/clients and addresses opportunities for improvement
Ensures all Company resources are utilized in a cost effective manner, estimates resource requirements, monitors expenditures, and reports on performance of assigned area
Assigns work and holds employees accountable for their performance
Performs field inspections of job sites and work in progress
Recognizes problems and is proactive in helping to resolve them
Coordinates unit operations and maintenance activities
Coordinates and communicates with dispatching, maintenance and other organizations

Coordinates emergency response efforts (i.e. hurricane preparedness and staffing, environmental spill response, etc.)
Maintains working relationships with employees consistent with personnel policies and procedures and with the principles of the bargaining unit Agreement
Assigns priority for maintenance work

Working Conditions:

Normal office environment and/or power plant environment
Work overtime and non-standard working hours, including rotating shifts, as required
Requires occasional travel outside service area
May be required to work around rotating and energized equipment, hazardous materials and chemicals 
Open office environment.

Minimum Requirements:

Must have a Bachelor's Degree in Engineering, Business or a related discipline COMBINED with 4 years of operations experience at a utility level power plant.
In lieu of degree, must have a High School Diploma COMBINED with 8 years of operations experience at utility level power plant.
Must possess a valid driver’s license

Preferred Qualifications:

Experience leading/supervising power plant employees, including bargaining unit employees
Comprehensive knowledge of power plant systems and operations

Additional Knowledge, Skills and Abilities:

Demonstrated effective leadership and personnel management skills
Demonstrated ability to operate effectively in a team environment
Ability to effectively communicate (verbal and written) at all levels of the organization
Ability to establish and maintain a positive and professional working relationship with all individuals
Ability to use a personal computer and standard business software
Ability to read, create and follow written policies and procedures
Ability to read, write and understand English
Knowledge of the bargaining unit Agreement
Knowledge of applicable safety and environmental regulations

In addition to the NRG core behavioral competencies, demonstrates the following:

Uses and maintains technical and professional knowledge, shares that knowledge with others,  and recognizes/applies new technology in a cost effective manner
Obtains and applies knowledge of competitive business practices in daily work activities and decision making
Seeks and understands the customer/client’s needs and  focuses on meeting and exceeding their expectations
Willing to do whatever it takes to get the job done
Anticipates and accepts changes in the organization and adapts to meet the new requirements
Committed to making the workplace safe and environmentally sound
Willing to accept accountability for own decisions, performance, and behavior, as well as the performance of assigned employees 

Physical Requirements:

   Requires standing, sitting, walking, kneeling, twisting, climbing stairs and ladders, and entering plant equipment to access, inspect, or collect data on plant equipment
   Requires wearing personal protective safety equipment (respirators, safety glasses, hard hat, appropriate footwear, ear plugs, etc.)
   Requires operation of a personal computer
   Occasionally requires lifting as appropriate to perform duties and responsibilities

Direct Energy

Houston, TX

Direct Energy is one of North America's largest retail providers of electricity, natural gas and home and business energy-related services with a history of impressive growth. Acquired by Centrica plc in 2000, Direct Energy has steadily grown to approximately 4,000 employees serving over 4 million customers in North America. We're backed by and are a wholly owned subsidiary of Centrica plc with over 25 million customer accounts mainly in the UK, Ireland and North America through strong brands such as British Gas, Direct Energy and Bord Gáis Energy. Centrica is financially strong and is traded on the London Stock Exchange under the symbol CNA.

The North American Headquarters are located in Houston, Texas, with regional offices across the U.S. and Canada, Direct Energy operates in 50 US states, the District of Columbia and eight Canadian provinces.

Direct Energy is one of the largest residential energy retailers in North America based on customer numbers.
Direct Energy Business is one of the largest commercial and industrial retail energy providers in North America, serving more than 240,000 business customers.
We provide the insights our customers need to make smarter decisions, be more efficient, reduce their energy use, and potentially save money.

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