Essential Job Functions:
Meat & Seafood Clerk cuts meat and seafood to customer's requests using proper cutting equipment.
Recommend meat and seafood items to customers to ensure they get the products they want and need.
Offer product samples to help customers discover new items or products they inquire about.
Meat & Seafood Clerk informs customers of meat and seafood specials
Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Meat & Seafood Clerk provides customers with fresh/frozen products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
Use all equipment in seafood and meat department such as the refrigerators, freezers, knives, and ovens according to company guidelines.
Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe
Adequately prepare, package, label, and inventory ingredients.
Label, stock, and inventory department merchandise.
Ensure country of origin labels are correct for all products.
Report product ordering/shipping discrepancies to the department manager.
Stay current with present, future, seasonal and special ads.
Prepare food to company standards.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Promote trust and respect among associates.
Display a positive attitude.
Notify management of customer or employee accidents.
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Desired Previous Job Experience:
Meat AND/OR Seafood experience
Retail experience
Minimum Position Qualifications:
Customer Service experience
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to obtain current food handlers permit once employed
Possess adequate knife handling skills and knife speed
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Cincinnati, OH
The Kroger Co. operates as a retailer in the United States. The company operates supermarkets, multi-department stores, marketplace stores, and price impact warehouse stores. Its combination food and drug stores offer natural food and organic sections, pharmacies, general merchandise, pet centers, fresh seafood, and organic produce; and multi-department stores provide apparel, home fashion and furnishings, outdoor living, electronics, automotive products, and toys.
The company’s marketplace stores offer full-service grocery, pharmacy, health and beauty care departments, and perishable goods, as well as general merchandise, including apparel, home goods, and toys; and price impact warehouse stores provides grocery, and health and beauty care items, as well as meat, dairy, baked goods, and fresh produce items.
It also manufactures and processes food products for sale in its supermarkets; and sells fuel through 1,537 fuel centers. As of March 7, 2019, the company operated 2,764 retail food stores under various banner names, as well as an online retail store. The Kroger Co. was founded in 1883 and is based in Cincinnati, Ohio.