Job Description

“I can succeed as an Employee Relations Business Partner at Capital Group.”

As the Employee Relations Business Partner (ERBP) on the Respectful Environment Advocacy Centralized Team (REACT), you will play an integral role across Capital Group in cultivating an inclusive, respectful, and professional environment. You’ll work directly with senior management to resolve complex cases, curate training and resources, and leverage your expertise and aptitude in analytics to advance our employee relations philosophy while mitigating business risk.

An impartial and objective subject matter expert, you’ll partner with HR Business Partners, Capital’s Legal Department, and business leaders across the company’s various lines of business globally to address intricate employee relations matters as well as lead internal claim investigations, ensuring consistent quality of results, timeliness of resolution, and an effective, supportive associate experience. In collaboration with Talent Development, you’ll help craft and manage employee relations resources for both Human Resources and business managers and work closely with the ER leadership to design, facilitate, and coordinate training sessions and discussion forums on performance management, coaching, and feedback. You will also champion the implementation of a new ER case-management system and drive its adoption across HR. Importantly, you will help with the design of an ER dashboard and have shared responsibility for reporting and analyzing metrics, proposing recommendations for enhancements to our approach, and prioritization of our efforts based on key insights. To thrive in this role, you’ve been responsible for Employee Relations previously and enjoy working in complex, fast-paced environments where the quality of both process and result are paramount. You’ve participated in and/or led high-performing teams and have the confidence and courage to manage through ambiguity, think strategically and situationally, and develop innovative solutions that challenge the status quo.

This role will ideally be based in Los Angeles or Irvine, CA.

“I am the person Capital Group is looking for.”

You are passionate about investigating and resolving employee relations issues based on factual information
You approach your work in a thoughtful, open-minded, and objective manner, fostering a supportive employee experience and mitigating risk.
You are a skilled, authentic, and respectful communicator, an active listener who is approachable, and engaging, and can remain tactful and calm in controversial and/or confrontational situations.
You possess a strong Knowledge of federal and state employment and labor laws
You are a champion for doing the right thing and are at ease interfacing and influencing across all levels and roles throughout the organization.
You enjoy working with data and know how to conduct trend analysis with large sets of information across unique company and team cultures. You can interpret data with ease, identify key points, and translate information into actionable insights and ideas for practicable solutions.
You thrive in fast-paced environments where independent thinking and collaborative teamwork are equally essential for success.
You’ve built a career by being a motivated and strategic achiever who brings positive energy to my interactions, uses discretion to manage through challenges, and has a reputation for rock-solid integrity.
You possess strong organizational skills and can flex between project work, ongoing responsibilities, and in-the-moment priorities.
You can successfully manage multiple, complex investigations and performance management concerns in a timely and consistent manner without compromising quality.
You connect the dots in complex and often ambiguous situations, deriving insights that are critical to advancing organizational goals.

‎

‎ 

‎ 

‎ 

‎ 

‎ 

‎