Job Description

Summary

We have an exciting on-site opportunity available for an experienced Scheduler II supporting our Anesthesia OR Service Line in Scottsdale, AZ. A Scheduler II manages a complex, high-volume anesthesia schedule at the patient level with clinical managerial support. 

This Scheduler II position is an on-site position at the OR desk of a hospital partner. This will be a 4-day per week, 10-hour per day schedule, once finalized. 

Essential Duties and Responsibilities

Understand the culture and process of the Clinical division. Work with co-schedulers to run the daily OR schedule prepared the day before. React and adjust to emergencies, schedule changes, clinician call outs, and other staffing issues to provide coverage for cases.
Within the scope of the Scheduler's established authority limits, analyze situations and independently manage daily anesthesia coverage at the OR level.
Develop strong relationships with clinicians, and internal and external team members.
Problem solve with scheduling team members to brainstorm issues.
Demonstrate a sense of urgency, flexibility, and a positive approach to problem solving within our fast-paced environment. 
Communicate problems to Scheduling Leadership and Clinical leadership as necessary.
Adhere to Information Security Policies and ensure that Envision is as secure as possible.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

Independent thinking, with strong analysis and problem-solving skills.
Demonstrated proficiency in scheduling and managing large, complex workloads.
Proven ability to cultivate relationships and deliver high-level customer service in a complex, fast-paced environment.
Excellent organizational skills with the ability to prioritize and multi-task.
Strong customer service experience working with patients and clinicians.
Ability to show independent thinking, analysis and problem solving
Fast and accurate data entry skills.

Proven success with all the following:

strong communication and negotiation skills
developing strong relationships via the phone, text and electronic methods
detail oriented and able to multi-task
team player, able to collaborate with and support others
meeting stringent deadlines in a fast-paced team environment, handling conflict with poise and working well under pressure

Able to work a 4-day, 10-hour onsite schedule between the hours of 6:30am and 5:30pm.

Education/Experience

Bachelor's Degree is preferred, or equivalent experience.
1-2+ years' Provider scheduling experience.
Working knowledge of Microsoft Office.
EMR experience is highly preferred; such as Cerner or Epic.