Kroger

Bakery Manager - Marana/Oro Valley

Posted on: 14 Aug 2023

Marana, AZ

Job Description

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct andsupervise all functions, duties and activities for the Bakery department. Support the day-to-day functions of the Bakery operations. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Promote trust and respect among associates

Communicate company, department, and job specific information to associates
Collaborate with associates and promote teamwork to help achieve company/store goals
Establish performance goals for department and empower associates to meet or exceed targets
Develop adequate scheduling to manage customer volume throughout hours of operation
Train and develop associates on performance of their job and participate in the performance appraisal process
Adhere to all local, state and federal laws, and company guidelines
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Prepare bakery items per customer requests using proper bakery equipment
Offer product samples to help customers discover new items or products they inquire about
Display a positive attitude
Develop and implement a department business plan to achieve desired results
Create and execute sales promotions in partnership with store management
Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli/Bakery
Implement the period promotional plan for the department
Stay current with present, future, seasonal and special ads
Monitor and control expenses for the department
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
Plan, organize and supervise the inventory process
Train department associates on inventory/stocking and Computer Assisted Ordering
Adhere to all food safety regulations and guidelines
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Notify management of customer or employee accidents
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

High school education or equivalent preferred
Effective communication skills
Knowledge of basic math
Ability to handle stressful situations
Current food handlers permit once employed

Desired Previous Job Experience

Management experience preferred
Second language (speaking, reading and/or writing)

 

Kroger

Cincinnati, OH

The Kroger Co. operates as a retailer in the United States. The company operates supermarkets, multi-department stores, marketplace stores, and price impact warehouse stores. Its combination food and drug stores offer natural food and organic sections, pharmacies, general merchandise, pet centers, fresh seafood, and organic produce; and multi-department stores provide apparel, home fashion and furnishings, outdoor living, electronics, automotive products, and toys.

The company’s marketplace stores offer full-service grocery, pharmacy, health and beauty care departments, and perishable goods, as well as general merchandise, including apparel, home goods, and toys; and price impact warehouse stores provides grocery, and health and beauty care items, as well as meat, dairy, baked goods, and fresh produce items.

It also manufactures and processes food products for sale in its supermarkets; and sells fuel through 1,537 fuel centers. As of March 7, 2019, the company operated 2,764 retail food stores under various banner names, as well as an online retail store. The Kroger Co. was founded in 1883 and is based in Cincinnati, Ohio.