What’s the role?
The Core Fulfillment group at Etsy creates the most fulfilling fulfillment experience by enabling transparency and trust for our buyers while highlighting the human side of our sellers and their unique items. Our goal is to make global fulfillment on Etsy predictable when it comes to delivery speed, network reliability, shipping cost, tracking and even digital and custom made items. Our many:many marketplace gives us a unique opportunity to utilize data to optimize buyer and seller experiences and ensure the fulfillment promises we make to buyers meet rigorous standards and expectations.
This is a full-time position reporting to the Engineering Manager and the base salary range will be 196,000.00 - 230,000.00 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.
What’s this team like at Etsy?
Our goal is to make global fulfillment on Etsy predictable when it comes to delivery speed, network reliability, shipping cost, tracking and even digital and custom made items. Our many:many marketplace gives us a unique opportunity to utilize data to optimize buyer and seller experiences and ensure the fulfillment promises we make to buyers meet rigorous standards and expectations.
What does the day-to-day look like?
In this role you will:
Use machine learning to improve Etsy buyer’s fulfillment and delivery experiences
Use forecasting, operations research, and network optimization to predict and improve Etsy’s delivery performance
Develop models with custom architecture or objective functions that target Etsy-specific problems, including but not limited to revenue optimization, seasonality
Work closely with software engineers, product managers, and designers
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
Qualifications
Qualities that will help you thrive in this role are:
An M.S. or Ph.D. degree in Operations Research, Computer Science, Statistics or related engineering fields and 4 years of experience, or 7+ years of practical experience
Experience in building production ML systems
Successful track record of applying operations research and/or machine learning techniques in addressing real-world problems
Experience with / working in one of the following fields: forecasting, delivery optimization, network optimization, revenue optimization, machine learning
Shown success developing productionized machine learning systems. You are comfortable with using git, docker, and other tools for writing robust, production-ready code
Ability to write and manipulate data at a large scale, in distributed environments
Additional Information
What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
Brooklyn, NY
Etsy is the global marketplace for unique and creative goods. It’s home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures.
In a time of increasing automation, it’s our mission to keep human connection at the heart of commerce. That’s why we built a place where creativity lives and thrives because it’s powered by people. We help our community of sellers turn their ideas into successful businesses. Our platform connects them with millions of buyers looking for an alternative—something special with a human touch, for those moments in life that deserve imagination.
As a company, we strive to lead with our guiding principles and to help spread ideas of sustainability and responsibility whose impact can reach far beyond our own business.
How Etsy Works
Our global marketplace is a vibrant community of real people connecting over special goods. The platform empowers sellers to do what they love and helps buyers find what they love.
Sell extraordinarily
With low fees, powerful tools, and support and education, we help creative entrepreneurs start, manage, and scale their businesses. Want to become an Etsy seller? All it takes is 20 cents to get started.
Buy extraordinary
From the specific to the unexpected (or custom-made), our search tools help buyers explore all the special one-of-a-kind items offered by Etsy sellers. Our Journal and Editors Picks curate exciting trends and ideas discovered in the marketplace by our own team.
Shop securely
We provide the technology behind the Etsy marketplace, helping buyers and sellers connect and exchange on Etsy. Keeping those connections safe, fun and secure is our priority, and we’re always here to help.