Job Description

Support a team of Regional Managers to drive results in our Outlet Stores. Results will be measured in terms of sales growth, profit growth, and comparisons to Store Strategy Commitments.
Act as lead executive to coordinate all outlet disciplines, i.e. forecasting, planning, capacity, distribution, expense and execution.
Directly responsible for leading the SG&A budgets and Real Estate budgets for stores (combined $100M expense).
Create best in class store processes to eliminate redundancies and build efficiencies.
Build staffing model and assign headcount, hours and SPH to each door.
Manage 4-wall process and performance. Keep partners on track for objectives and hold accountable for outcomes.
Develop and maintain effective relationships with broader cross-functional teams (Merchandising, Marketing, Creative, etc.) as well as the Field teams to drive sales revenue opportunities, grassroots sales events and market share.
Work with VP of Store Operations and the Real Estate teams to evaluate strategies for opening new stores, including plans to respond to regional, seasonal, and geographical needs.
Partner with the appropriate HR support teams to provide resolution to situations involving employee relations for 2000+ employees.
Achieve operation excellence through timely monitoring of reports to meet or exceed financial objectives with regards to expense control, store profit, and sales/traffic growth.
Create and communicate relevant and effective policy changes for stores i.e. cash handling, vendor relations, etc.
Participates in meetings with supervisor and peers to develop field leaders’ business acumen to achieve goals and objectives.
Lead Quarterly Business Reviews to identify and prioritize top and/or poor performers in the field.
Reviews processes with a view toward continuous improvement in direct reports, products, and services.
Remains effective in a changing environment and manages change. Adjusts team priorities to meet goals and commitments, ensures continued alignment across the business process, and responds effectively to constantly changing demands.
Anticipates opportunities/risks and develops effective responses and action plans.
Communicate and align business strategies to core operational priorities.
Identify trends and opportunities to define changes in process and procedures that drive store operations and sales.
Continuously improve operational performance in the business while considering consistency in operational processes and the needs of each store format.
Influence productivity and cost saving opportunities in all operational areas.
Design cost effective programs/processes to address critical actions and business needs.
Ensure a world class customer experience for our customers through effective execution of selling and service.
Establish ongoing routines with Regional Management and Operations teams to ensure operational priorities and procedural changes are communicated, understood, and executed consistently.
Maintain a presence in the field to effectively coach and support Regional Managers.
Create training and reinforce service, product, management, recruitment, and sales training to the store managers and field management teams.
Ensure effective monitoring is in place to track compliance of policies and procedures.
Facilitate problem resolution on issues related to facilities, maintenance, transactions, risk management, transportation/logistics, etc.

Overview

HanesBrands Inc. is a global company with more than 59,000 associates in 33 countries, all working together to create the world’s best apparel to include iconic brands such as Champion, Hanes, Bali, Bonds, and many more. We offer enormous opportunities for creative thinkers, for people with a passion for consumers, and for people who think like business owners. We’re building a truly inclusive culture, where people of different backgrounds, races, cultures and experiences come together to make us stronger. We are a sustainable company committed to making a positive difference in our communities around the world. 

The Director of Sales will support the retail field team and lead the operations of the Outlet Store Business.  The mission is to enhance the in-store experience through leadership and direction to maximize revenues and meet future growth & sales plans.  Consistent implementation of strategic initiatives and achievement of goals and objectives as defined by the five core accountabilities of Revenue Generation, Establishing the Stores Selling & Service Culture, Operational Excellence, Product & Visual Merchandising and Building a great selling-oriented team.  The position reports to the VP, Retail Store Operations.

Qualifications

BA/BS degree in Business, Finance, or related field of study required or equivalent work experience.
3-5 years of experience working in a retail outlet store business preferred.
8+ years of retail industry experience.
3-5 years of experience managing Sr. Manager level employees as well as experience managing a field team.
Experience with and superb working knowledge of the components of an outlet business. International outlets experience is a plus.
Top notch analytical skills.
Proven leadership through talent development and business results.
Ability to work collaboratively and openly with cross-functional business partners in a non-bureaucratic and non-hierarchical business environment with a strong ability to communicate cross-functionally and with members of the company’s leadership team.
Has a high degree of resiliency and can work well in an in a high-energy, fast-paced environment marked by change and rigorous timelines.
Creative approach to problem solving with a humble, team-oriented and optimistic attitude.
Must be receptive to feedback.
Experience managing, motivating, and developing team members.
Desire to impact store results and the ability to enable the team to act strategically.
Strong retail math knowledge and business/financial acumen. Thorough knowledge of retail KPI’s, store P&L’s, inventory management, forecasting, etc.
Advanced computer skills – MS Office (Word, Excel, PowerPoint, Access, etc.).
Knowledge of Retail Point of Sale Systems.
Knowledge of SAP systems.
The successful candidate will have strong leadership and communications skills, a highly collaborative style that fosters strong relationships, and impeccable business ethics.
Travel Required – 50% of time.

To qualify, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status