Job Description

Visa is looking for a Director, Event Strategy and Operations to lead the process and technologies necessary to program manage internal and external events at Visa. The Director will manage our strategic meetings management platform, resource allocation, project plans and internal communications of the Corporate Events team. Responsibilities include establishing program best practices and efficient workflow for our internal (and external) cross-functional teams, partners and clients. A successful candidate will be highly organized, analytical, excel at managing and influencing broad stakeholder groups, able to work effectively in a complex organization, and adept at synthesizing a variety of inputs into a successful event. The role is responsible for managing 1-2 direct reports and is based in Visa’s Foster City or San Francisco office, reporting to the VP of Corporate Events.

Lead intake process and scope of all initiatives handled by the team

Partner with senior stakeholders to guarantee appropriate prioritization occurs and clear goals, KPIs and roles & responsibilities are developed

Drive solutions for new and innovative concepts to enhance attendee experience while driving success metrics

Support development of a Visa Event Center of Excellence and annual strategic plans

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Qualifications

Basic Qualifications

? 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

? 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
? 8 years of event strategy and operations experience
? Experience defining program requirements and using metrics to determine improvements
? Bias for action, highly motivated with the ability to react with appropriate urgency to situations and events that require quick response or turnaround
? Demonstrated ability to manage multiple complex projects and competing priorities in an ever-changing environment
? Demonstrated ability to successfully influence stakeholders without formal authority, leading cross functional teams across business units
? Proven track record of delivering results in large, cross-functional initiatives

Successful Candidate Qualities

? Own and execute highly cross-functional initiatives while simultaneously tracking and driving a set of smaller projects
? Establish and track key deliverables, communicate with leaders and stakeholders on project status, problems and solutions
? Ability to identify, document and highlight dependencies and relationships between projects and cross-functional teams
? Manage and escalate project risks and issues as appropriate, and establish success metrics for projects and ensure performance is tracked and measured
? Establish strong working relationships with all partners, with an emphasis towards unblocking team members when they are stuck, providing day-to-day coordination and quality assurance for project and tasks
? Identify opportunities to simplify existing processes and develop SOPs where there is opportunity

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.