Job Description

About this job

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer’s online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer’s vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!

What you will do – Essential Responsibilities

Operating a two-car hauler for customer vehicle deliveries. In most states,  a Class A, B, or C commercial driver’s license is not necessary. See qualifications and requirements for more details
Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers
Facilitate the completion of Home Delivery transactions
Interact with customers, other associates and team members to provide outstanding internal and external customer service.
Perform a brief and guided condition verification for vehicles being transported to a CarMax location
Verify that all vehicles meet CarMax’s cosmetic standards before being delivered to a customer.
Carry out daily equipment inspections to ensure our transport operations run smoothly and safely
Maintain all necessary logs and documentation as required by company.

Be part of the team that’s driving up standards

We’re setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will be responsible for vehicle deliveries. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition, you will enjoy a generous range of company benefits including paid vacation, health and welfare benefits such as medical, dental, vision, EAP, as well as 401k retirement savings plans, and car purchase discounts.

Qualifications and Requirements

Must be 21 years of age or older
Valid state-issued driver’s license
Class B CDL preferred
Additional Licensing and Endorsement requirements may apply for select states

Illinois – Class C Driver’s License Required
Indiana – Class D Driver’s License with a “For Hire” endorsement required
Louisiana – Class D Chauffeur’s License required
Mississippi – Class D Commercial License required

Driving record with no more than 6 penalty points within the last three years
1+ year of customer service experience
1+ year of delivery driving experience
Good communication and teamwork skills
Must possess DOT Medical Card or must be able to pass DOT certified Medical Exam to obtain DOT Medical Card within 28 days of hire
Adherence to all applicable CarMax policies and procedures,
Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process
Proficient in operating a manual transmission
Willingness to work outdoors in various weather conditions