Position Overview
The General Manager position is the leader of an AutoNation store, overseeing New and Used Sales, Financial Services, and After-Sales, which includes Service, Parts and Collision. This role drives the performance of the store by attracting, developing and retaining great talent and creating an exceptional buying and ownership experience for our customers.
Who Would I Interact With?
This position interacts daily with customers, store associates, region and market leadership, manufacturer representatives and vendors, just to name a few.
What are the day-to-day responsibilities?
Setting a clear vision and goals for the store to achieve targeted performance in all areas of the business
Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
Attracting, developing and retaining the very best talent for the store
Creating an exceptional customer experience to drive customer loyalty
Developing and maintaining productive relationships with manufacturer partners
Analyzing the business to determine shortfalls and developing action plans to improve performance.
Driving the business through a high-level of involvement in the day-to-day operations
How will I know if I am successful?
The performance of a General Manager is measured by achieving:
Targeted unit sales and profit in all business areas
Targeted expense management
Targeted Associate retention
Targeted Customer Satisfaction Index
What are the requirements for this job?
High School diploma or equivalent
Automotive retail General Manager experience
Ability to set and achieve targeted goals
Proven ability to attract, develop and retain great talent
Strong financial and business acumen and the ability to drive revenue and profitability
Demonstrated communication and interpersonal skills
Organization and follow-up skills
Experience and desire to work with technology
Valid in-state driver’s license and have and maintain an acceptable, safe driving record
Fort Lauderdale, FL
AutoNation, Inc., through its subsidiaries, operates as an automotive retailer in the United States. The company operates through three segments: Domestic, Import, and Premium Luxury. It offers a range of automotive products and services, including new and used vehicles; and parts and services, such as automotive repair and maintenance, and wholesale parts and collision services.
The company also provides automotive finance and insurance products comprising vehicle services and other protection products, as well as arranges finance for vehicle purchases through third-party finance sources. As of December 31, 2018, it owned and operated 326 new vehicle franchises from 239 stores located primarily in metropolitan markets in the Sunbelt region. The company was founded in 1991 and is headquartered in Fort Lauderdale, Florida.