Job Description

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers in this global pandemic. ?

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!?

WHY JOIN US? ?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter! ???

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.??

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!??

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results. ??

Overall Function

As part of the Nomex® Staff Team, the Quality Manager will develop, lead, and execute the unit level quality programs as defined in the Quality Management System (QMS) Strategy.   Quality Manager is responsible for assuring product quality within our manufacturing plant by providing leadership and direction to maintain and improve our quality management systems. Collaborating with the global leadership team, Quality Manager with implement standardization of our quality systems, business programs, and policies.

Intent/Value

Enhances the front-line knowledge and accountability for quality.  Promote a customer-focused culture within the unit.  Drive customer centricity efforts across the unit

Critical Success Factors:

This is a key role to ensure that the business and unit quality programs are effectively implemented and maintained.

The job requires out of the box thinking, strong interpersonal skill across all functions and levels, constructive gate-keeping skills, sound technical skills (product and technology of quality management), as well as strong corporate core competencies in collaborating for superior results, leading courageously, delivering innovative solutions, and generating customer value.

Ability to align customer, quality, and business requirements into goals, objectives, and strategies

Ability to build trust and create strong relationships across unit level and global teams both cross-culturally and cross-functionally

Responsibilities:

Develop, implement, and maintain the unit quality programs which align to the Quality Management System Strategy.

Assist in the development of business level goals & objectives, critical operating tasks (COTs), customer and product improvement plans, then ensure these initiatives are adopted as plant / unit level objectives and ensure yearly COTs are aligned with individual plant level quality team

 Direct the activities of the quality staff, manage / supervisor team of quality engineers, laboratory specialist, and quality management system coordinators.

Lead risk management activities at all phases of the product life cycle

Ensure that product returns and non-conforming product processes are appropriately managed to prevent unintended use, including disposition

Monitor the effectiveness of the quality management system and communicate to leadership improvement opportunities through our management review processes

Generate and use quality data (customer complaints, plant metrics etc.) to enable cross functional partners to drive product quality improvements.

Participate in management of change reviews that potentially impact product quality (e.g. specification, train qualifications, plant equipment / systems, analytical testing, etc.).

Ensure plant operating discipline system, procedures and guidelines meet quality system and customer requirements, as appropriate.

Identify and lead improvement opportunities as determined through data analysis, customer audits, Six Sigma projects, and other quality-related programs.

Lead / champion product quality problem solving efforts (i.e. corrective action, preventive action, root cause investigation process, including customer feedback, etc.).

Establish and manage the plant quality system Internal Audit program in conjunction with unit strategies

Oversee and support the audits of plants, labs, terminals, warehouses, contract manufacturers, distributors, suppliers, customers, etc. to ensure customer needs are met. Leverage findings to drive continual improvement.

Participate in the review of unit and cross functional projects having a potential impact on product quality and Quality Management Systems.

Ensure quality system tools are validated throughout the unit quality architecture.

Be an active member of Nomex® global crisis management team to resolve unit level product, market and customer nonconformances

Work with Global Quality, Product Stewardship and Regulatory leaders to standardize Quality Assurance program to ensure manufacturing plant adhere to established protocols, risk assessments, audits, training & competency, corrective actions and records, and controls

Implement systems to comply with ISO-9001:2015 standards

Required Qualifications:

Bachelor’s degree in Science or Engineering discipline Minimum of 10 years managerial experience in a Quality Assurance, Quality Engineering, Industrial or Manufacturing Leadership

A proven track record of success in implementing and maintaining quality systems in regulated markets

Experience implementing quality management systems compliant with ISO9001:2015 International Standard

Excellent spoken and written communication skills

Excellent MS Office Skill (Excel, Word, PowerPoint)

Six Sigma certification is preferred

Internal Audit experience/certification preferred