Job Description

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.

“A long-lasting career at 3M comes from having vision, imagination and the ability to see what doesn’t exist. 3Mers are groundbreaking innovators and it’s important that we give every person the space for disruptive and creative thinking.” –John Banovetz, executive vice president, chief technology officer and environmental responsibility at 3M

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

The Impact You’ll Make in this Role

This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting edge medical device equipment. The Field Service Representative will interface with 3M customers on a daily basis and is responsible for building, cultivating and maintaining superior customer relationships. 

Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.

As a Field Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions
Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed
Loading and unloading medical equipment from company vehicles.
Attending training and other scheduled business functions which will require commercial air travel

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.  

Your Skills and Expertise 

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

High School Diploma/GED or higher (completed and verified prior to start)
One (1) year field service experience in a private, public, government, or military environment
Current, valid Driver’s License

Additional qualifications that could help you succeed even further in this role include:

Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)