Job Description

Department Summary

DISH is a Fortune 250 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We also pioneered the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

This Software Engineer position is within the Performance Optimization team, reporting to the Customer Experience Operations (CXO) organization. This team consists of full stack developers that support both contact center and corporate CX/EX initiatives by developing and maintaining web applications and processes such as:

Performance social media web app
Workflow management web app (projects, trainings, issues, etc.)
Internal Org Chart web app
…and more!

Primary Responsibilities:

Peer leader and best practice ambassador: Design and develop user-friendly front-end solutions. Share with, and learn from, peers to elevate others up with us across the org. Work alongside other team members to integrate components into a finished product.
Strategic Collaborator: Participate in the design and architecture of software solutions with the team and external stakeholders. Interface with other teams as needed to resolve dependencies.
Data-driven decision making advocates: Establish a source of truth consensus and deliver data to the users in a way that helps them make intelligent, data-backed decisions.
Storyteller: Organize and present information to bring the project to life in both formal and informal presentations to large and small groups, to both technical and non-technical audiences.
Automation expert: Free up teams to focus on customer and employee experience strategy by automating repetitive tasks.
Innovator, Trailblazer, and Disruptor: Thrive on ambiguity and actively seek new ways to fracture the status quo and bring yourself, your peers, the organization, and the company to the next level.

Skills, Experience and Requirements

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
1+ years of professional software development experience.
Experience in JavaScript, and one or more programming languages including but not limited to: Typescript, Java, C/C++, C#, Python, or Go.
Experience with front end technologies and/or front end frameworks.

Preferred qualifications:

Experience with the latest web standards, including HTML5 and CSS3.
Knowledge of web libraries and frameworks such as React, React Redux, React Sagas, and Storybook.
Familiarity with the full stack of modern web applications, including protocols and web server optimization techniques.
Understanding of the principles of accessibility and can build products that are accessible to users with disabilities.
Excellent sense of web design and attuned to the fundamentals of user experience.