Job Description

WHAT WE'RE LOOKING FOR

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

This opportunity entails providing leadership and taking ownership for office operations under the general direction of the Office Leader. This position is responsible for achieving the office’s budgeted revenue, office contribution, and earnings every year. Participates in the Office’s Strategic Planning Process and annual operating budget to ensure that the office has a profitable growth plan and annual budget. This position facilitates resource planning, work-sharing, develops the budgeted hiring plan and closely coordinates these with the Group Directors, Office Sales Manager, Office Delivery Manager, Office Finance Manager, and Office Leader.

What You’ll Do:

Works with the office management team and line leaders to establish and maintain Time on job TOJ targets for staff/sections/department and monitor performance against these targets. Ensures Labor Projections and Revenue Labor Forecasts (RLF) are accurately maintained.

Oversees and provides coordination of operational processes in partnership with the line leaders to help ensure operational effectiveness and staffing remain scalable and nimble during continued growth.

Develops and oversees the office’s budgeted hiring plan and ensures that it is in sync with the labor, revenue projections, and strategic plans.

Consults with the Office Business Manager, Division Business Manager and Division Operations Officer on office operating budgets, quarterly forecasts, month-end close, year-end close and non-labor overhead issues.

Drives the Win-to-Work process in the office by working with the Contracting Manager and Project Manager in developing a contracting plan and negotiating strategies for solid contracting outcomes including increased profitability and positive cash outcomes, tracking gross margin from project inception to completion. Improves financial metrics through supporting strong project execution and driving the Sophisticated Contracting Approach (SCA).

Ensures that CRM data feeding Revenue Labor Forecasts (RLF) projections are up to date and accurate for all Win-to-Work projects by working with Pursuit Champions and/or PM’s.

Manages staffing assessments, project, and office revenue goals while monitoring workload and staffing needs as project schedules change.

Facilitates work sharing and workload planning, coordinating with the Division HR Director. Supports the strategy of the office to grow capabilities where needed to maximize net revenue potential and to facilitate cross-training.

Facilitates planning in such areas as financial modeling, cash management, profit strategies, and market assessments.

Coordinates business process with respect to coordination of common work tasks related to Delivery, Business and Operations.

Supports the project review process and leads a portion of project reviews for the office. Conducts and/or participates with the Office Delivery Manager in After-Action Reviews (AAR) to identify opportunities for improvement related to 4for4 performance (Quality, on time, on budget and to the client’s satisfaction).

Works with Department Managers to establish and maintain TOJ targets for staff/sections/department and monitor performance against these targets. Ensures Labor Projections and Revenue Labor Forecasts (RLF) are accurately maintained.

Works with Department Managers in the coordination and oversight of operational processes to help ensure operational effectiveness and staffing remain scalable and nimble during continued growth.

Develops and oversees the office’s budgeted hiring plan and ensures that it is in sync with the labor, revenue projections, and strategic plans.

Consults with the Office Business Manager, Division Business Manager and Division Operations Officer on office operating budgets, quarterly forecasts, month-end close, year-end close and non-labor overhead issues.

Drives the Win-to-Work process in the office by working with the Contracting Manager and Project Manager in developing a contracting plan and negotiating strategies for solid contracting outcomes including increased profitability and positive cash outcomes, tracking gross margin from project inception to completion. Improves financial metrics through supporting strong project execution and driving the Sophisticated Contracting Approach (SCA).

Ensures that CRM data feeding RLF projections are up to date and accurate for all Win-to-Work projects by working with Pursuit Champions and/or PM’s.

Manages staffing assessments, project, and office revenue goals while monitoring workload and staffing needs as project schedules change.

Facilitates work sharing and workload planning, coordinating with the Division HR Director. Supports the strategy of the office to grow capabilities where needed to maximize net revenue potential and to facilitate cross-training.

Facilitates planning in such areas as financial modeling, cash management, profit strategies, and market assessments.

Coordinates business process with respect to coordination of common work tasks related to Delivery, Business and Operations.

Supports the project review process and leads a portion of project reviews for the office. Conducts and/or participates with the Office Delivery Manager in After-Action Reviews (AAR) to identify opportunities for improvement related to 4for4 performance.

Other duties as assigned.

What You’ll Need:

Bachelor's degree in Architecture, Engineering or relevant degree

10 years of Project Manager and/or Department Manager experience

In lieu of education, 14 years of Project Manager and/or Department Manager experience

What We Prefer:

Basic understanding of HNTB's Project Management and Financial systems and reporting capabilities.

Basic understanding of HNTB operating budgets and operations/business practices.

Basic understanding of HNTB's other three primary business processes: Sophisticated Sales Approach, Sophisticated Contracting Approach and Sophisticated Delivery Approach.

Collaborative – Carefully considers who needs to be involved in situational analysis, effective decision making, implementation planning and reassessments for purposes of getting the best outcome and development of people

Open – Flexible, adapts and seeks input, new ideas and learning. Develops creative, imaginative solutions.

Develops Others – Builds teams. Has a sincere interest in others’ careers; creates growth opportunities. Not arrogant. People feel “in” on things. Has loyal relationships at all levels. Supports succession planning and building operations bench strength.

Courage – Takes responsibility for their decisions and actions. Has the candor to be frank, honest and sincere with others while keeping the words free from bias, prejudice or malice.

Judgement – Able to assess people and situations, to accurately form opinions based on information, experience and inference. Makes effective decisions and follows through on them.

Vision – Able to determine the right things to do, sound strategic orientation, providing breakthrough ideas that position the firm for success now and in the future, and enlisting others by drawing on shared aspirations.