Job Description

Department Summary

DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.  

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers. 

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.   Opportunity is here. We are DISH.

Job Duties and Responsibilities

Responsibilities:

Provide Tier 2 escalated network support
Perform fault management and problem resolution in a highly complex, mission critical network
environment
Work closely with other departments to ensure problem resolution and minimize time to restoral
Provide a high level of critical thinking in driving successful resolution of high-impact, complex,
cross-functional problems
Network change management: support modifications, maintenance to complex network systems
Perform software and hardware upgrades to maintain the high performance requirements of the
environment
Lead implementation of new systems into production network
Perform capacity planning and management of Cisco LAN and WAN backbone connections
Seek out and suggest opportunities for improvement, including changes in technologies and
procedures
Create and support network management objectives, policies and procedures.
Ability to train and assist junior engineers.
Ensure that network documentation is kept up-to-date.

#LI-EC1

Skills, Experience and Requirements

Basic Requirements:

Education - Bachelor’s Degree in Computer Science, Computer Engineering or equivalent
Experience - 3+ years of progressively related experience
CCNP certification or equivalent knowledge and experience
Must be able to participate in a 24x7 on-call rotation
Requires proficiency with Layer 3 routing and switching technologies
Must have advanced functional knowledge of the following technologies: BGP, OSPF,
Must have hands-on experience with and working knowledge of the following equipment: Cisco
Catalyst (7600s, 6500s, 3800, 9300), ASR
Strong knowledge of data security and firewalls
Must have excellent communication skills, effectively interact with management, vendors and
customers and should be able to effectively communicate complex issues in a clear
straightforward manner
Ability to apply advanced troubleshooting skills to resolve complex problems are essential
Works effectively with cross-functional teams and must be flexible enough to deal with different
technical skill levels and skill sets
Ability to deal with concurrent problems and issues effectively. Proven ability to work in a dynamic
and high-pressure environment

Preferred Qualifications:

Experience with Cisco and Juniper Network equipments and environments
Experience with CLOS Architecture and Cisco ACI
Experience with Checkpoint Firewalls
Experience with F5 load balancers
Proficiency with IOS XR, Fabricpath, JUNOS
Knowledge of MPEG-2 and MPEG-4 standards
Ability to absorb information and learn new technology/concepts quickly