State Farm General Insurance

Claim Specialist - Proximity - Rohnert Park/Santa Rosa, CA

Posted on: 9 Jan 2023

Rohnert Park, CA

Job Description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Check out our Community of Good Neighbors, and see what makes us great!

We offer a surprisingly great Compensation Package:

This position is eligible for a $3,000 Sign-on Bonus AND up to $2,000 in Welcome Bonuses throughout the first year of employment!

In addition to competitive a salary, you are also eligible for:

Potential annual bonus up to 15% of base salary based on individual and enterprise performance
Annual merit increases
Potential salary range: $63,749.56 - $99,994.38

Visit our benefits page for a detailed listing - but here’s what you might not find other places:

Paid Time Off (PTO), plus:

5 days of Life Leave to take care of yourself and your family
Paid Volunteer Time
Annual Celebration Day to celebrate what’s important to you
Paid Development Time

401(k) contribution 
Financial, wellness?and mental health programs
Tuition Reimbursement/Community College Tuition Program
Discounts from hundreds of retailers through our Perks at Work program

State Farm’s Good Neighbor Culture celebrates diversity and promotes an inclusive environment where all employees feel welcomed, valued, and respected.

For Los Angeles candidates: Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.

For San Francisco candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Responsibilities

When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. This position is for a Fire Proximity Claim Specialist, handling accidental and weather-related homeowners, commercial, and large loss claims. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable® service.  

Where you’ll work:

This position is located in Rohnert Park/Santa Rosa, CA and is responsible for servicing these zip codes:

94508, 94515, 94567, 94574, 94599, 94922, 94923, 94928, 94929, 94931, 94951, 94971, 94972, 95401, 95403, 95404, 95405, 95407, 95409, 95412, 95415, 95419, 95421, 95425, 95426, 95430, 95432, 95436, 95439, 95441, 95442, 95443, 95444, 95445, 95446, 95448, 95449, 95450, 95451, 95452, 95453, 95458, 95459, 95461, 95462, 95464, 95465, 95466, 95467, 95468, 95472, 95480, 95482, 95485, 95486, 95492, 95493, 95494, 95497.

Competitive candidates should reside within a reasonable commute of this territory.

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours. Candidates may be asked to work outside of their assigned territory as business needs dictates.

Qualifications

Competitive Candidates must demonstrate the following:

Excellent customer service and decision-making skills
Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
A valid driver's license is required

Preferred Skills:

Xactimate, XactContents
Relevant claims adjusting experience and/or construction background

State Farm General Insurance

Bloomington, IL

State Farm General Insurance Company, Inc. provides property insurance writer services. The company focuses primarily on state farm homeowners and property liability insurance in the state of California. It also writes boat owners, personal liability umbrella, farm-ranch, commercial umbrella, commercial auto, professional and specialty, workers compensation, inland marine & mobile property, surety and fidelity bonds.

The company was founded in 1962 and is based in Bloomington, Illinois. State Farm General Insurance Company, Inc. operates as a subsidiary of State Farm Mutual Automobile Insurance Company.