Kohl's

Full-Time Loss Prevention Supervisor

Posted on: 30 Dec 2022

Rockford, IL

Job Description

Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), LIFE EVENTS (Legal and adoption assistance benefits), and ASSOCIATE EDUCATION BENEFIT PROGRAM (100% paid tuition). At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers. This position improves company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness. Do you love . . . investigating losses from beginning to end? Are you energized . . . by teaching and training fellow associates on how to prevent shortage? Do you enjoy . . . working with a cross functional team of executives and leaders of a store?

ACCOUNTABILITIES

DEVELOP AND IMPLEMENT EFFECTIVE INTERNAL AND EXTERNAL LOSS PREVENTION PROGRAMS

Identifies theft trends within assigned location

Develops and implements theft prevention strategies to reduce exposure

Develops and implements store awareness programs addressing theft, safety, inventory and shortage control

Oversees the stores Electronic Article Surveillance (EAS) and product protection programs

Conducts internal investigations in compliance with Kohl's guidelines

Conducts surveillance and apprehension in compliance with Kohl's guidelines.

Conducts operational audits to ensure best practice compliance

ASSESS AND MAINTAIN EFFECTIVE INTERNAL AND EXTERNAL STORE LOSS PREVENTION PROGRAMS

Assesses operational and shortage control procedures

Communicates assessment results to store management

Conducts inspections to ensure store is in compliance with Kohl's policies and procedures

Works to create a culture of honesty and impression of control in the store

DEVELOP AND SUPERVISE LOSS PREVENTION ASSOCIATES

Supervises Loss Prevention Officers and Loss Prevention Service Specialists

Maintains customer service awareness

Communicates new and updated policies

Recruits and trains new LP Associates

Provides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals

QUALIFICATIONS

REQUIRED

Strong interpersonal communications skills

PREFERRED

Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement

Knowledge of surveillance and apprehension techniques

Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs

Kohl's

Menomonee Falls, WI

Kohl's is an American department store retail chain, operated by Kohl's Corporation. With 1,158 locations, it is the largest department store chain in the United States as of February 2013. The company was founded by Polish immigrant Maxwell Kohl, who opened a corner grocery store in Milwaukee, Wisconsin in 1927. Branching out from its successful grocery store chain, the company opened its first department store in 1962. British American Tobacco Company took a controlling interest in the company in 1972, and in 1979, the Kohl family left the management of the company. A group of investors purchased the company in 1986 from British American Tobacco and took it public in 1992.

The company is headquartered in the Milwaukee suburb of Menomonee Falls, Wisconsin, operating stores in every U.S. state except Hawaii.  Kohl's became the largest department store chain in the United States in May 2012, surpassing its biggest competitor J. C. Penney. The company is listed on both the S&P 500 (since 1998) and the Fortune 500. In terms of revenue, the chain was the 20th-largest retailer in the United States in 2013. As of 2013, Kohl's was the second-largest U.S. department store company by retail sales.

 

Similar Jobs