Job Description

Since its founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. We place a high premium on the development of innovative solutions–most of which are developed in tandem with our customers. And we continue to ensure that our customers receive timely, cost-effective service for the innovative products we provide.

ITW’s differentiated business model is composed of a set of unique core capabilities: our proprietary 80/20 business process, customer-back innovation, and our well-known decentralized entrepreneurial culture. These capabilities are unmistakably ITW—and key to our longevity and strong performance.

ITW’s products and solutions are at work all over the world, in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which we live and work, the cars we drive, and the mobile devices we rely on. We are never, whether we know it or not, more than a few steps from an innovative ITW solution.

Today, ITW (NYSE: ITW) is a Fortune 200 company that employs nearly 43,000 people with operations in 55 countries with headquarters in Glenview, IL. Our campus includes a fitness center at no cost to the employees, cafeteria, outdoor volleyball courts, walking trails around the facility, employee resource groups, corporate discounts, dry cleaning services, covered/outdoor parking, and much more.  We are just a block away from the nearest Metra station, and it is a quick 20-minute train ride to downtown Chicago, museums, lakefront, and other activities.

More details on our benefits can be found on our website at https://www.itw.com/careers/benefits-compensation/

ITW is seeking an IT Business Analyst – based in Glenview, IL, USA - to engage our corporate functional partners seeking to take advantage of technology to further the effectiveness of their operations.  The Analyst will work with a small team responsible for consistent and meaningful engagement with each function.  Engagement will consist of strategic, solutioning/delivery and support components.  The ideal candidate will quickly build relationships with their functional clients and in parallel develop familiarity with their client’s existing solutions. The Analyst will build similar familiarity with Corporate IT’s operations, service offerings, and philosophy to effectively represent those considerations to their functional clients. When the functional and IT foundational knowledge is in place, the successful Analyst becomes the trusted advisor and advocate for all stakeholders.

Key Responsibilities

Own the business relationship management with the assigned corporate functions on behalf of Corporate IT
Build a network of key subject matter experts and process owners within the assigned corporate functions
Understand the active and upcoming strategies for the corporate function, identify where IT engagement will be required or should be a strong consideration – viewed as a knowledgeable consultant with a business mindset
Develop familiarity and expertise with the existing deployed solutions for each assigned corporate function, leverage the gained expertise to influence strategy and planning, plus provide recommendations and/or input into functional decisions
Develop familiarity with the operational rhythms of each assigned corporate function to identify potential change impacts of forthcoming Corporate IT initiatives effectively, negotiate timing with functional and IT stakeholders
Develop familiarity with ITW’s IT Cyber Security Policy and other compliance requirements, periodically review the potential impacts to existing and prospective solutions
Leadership and coordination of IT resources and services in support of a functional project or initiative, provide advocacy on behalf of the function when escalation within IT is required

Qualifications:

Bachelor’s degree in Business Administration, Information Systems, or related field of study
Minimum 3 years of experience post-graduation
Microsoft Office 365 or corresponding collaboration tool experience required including: Microsoft Office 365, SharePoint, Teams
Additional Microsoft Office 365 experience or familiarity desired: Power Platform (Applications, Automate, Business Intelligence)
Demonstrated business relationship experience, strong customer service orientation
Excellent listening, interpersonal, written, and oral communication skills
Excellent executive functioning: prioritization, planning, timely execution, and communication
Self-starter, humble, self-aware in alignment with ITW’s culture