Job Description

At C.H. Robinson we are working to transform the logistics industry through delivery of world class products for our customers, carriers, and supply chain partners. As an Enterprise Product Manager at CH Robinson, you will use your passion for technology and experience translating internal and external customer requirements into solutions that deliver a quality customer experience at scale.

C.H. Robinson is looking for a Principal Product Manager to own the products and product strategy that drive the two-sided digital marketplace powering our Surface Transportation logistics business. The right candidate will be a systems thinker who obsesses over delivering the best experience for our customers and carriers (both sides of the marketplace).

As a Principal Product Manager, you will dive into a highly complex and ambiguous pricing environment to bring simplicity, automate, and make a positive difference for customers and carriers alike. Your decisions will be shaped by curiosity and rigorous analysis and research – both qualitative and quantitative.

C.H. Robinson recognizes the importance of workplace flexibility. We are committed to providing a remote-friendly work environment, both now and in the future. Our global technology teams will continue to have the flexibility that enables you to work where you are most effective, whether that be remote or in the office.

Responsibilities:

Define a roadmap of strategies and products, to drive growth and support our customers.

Partner with other Pricing, Product, Data Science and Technical teams to deliver complete solutions that support business needs

Conduct sophisticated quantitative, qualitative, business, customer, and strategic research and analysis to identify, test/validate, develop, and implement marketplace growth programs

Manage projects from start to finish, including stakeholder management and communication of results, insights and recommendations

Develop and maintain pricing intelligence, enabling data-driven decision making by senior leaders

Define requirements, metrics analysis and partner with engineering counterparts on development, testing, and launching efforts

Minimize wasted technology investment by testing/validating hypotheses behind proposed investments, and by auditing and improving existing investments.

Manage tradeoffs and evaluate new ideas and opportunities with stakeholders, driving to alignment while maintaining a clear focus on overarching business priorities

Navigate an ambiguous environment, from a strategic and tactical perspective, where the product management function is still maturing

Mentor other Product Managers, help shape our culture, introduce best practice, and bring knowledge to the team

Required Qualifications:

5 years or more of product management experience, conducting strategic quantitative and/or qualitative analysis to inform technology/operations investments/changes in a cross-functional enterprise environment.

Bachelor’s degree or equivalent work experience and high school diploma/GED

Preferred Qualifications:

3 years or more of digital marketplace dynamics/mechanics experience in a product or data science capacity

Master’s degree Business Administration/Management, Finance, Economics, Marketing, Management Information Systems, Mathematics, Engineering, Analytics/Data Science

Values a diverse and inclusive work environment

A learning and growth mindset that is open to giving and receiving feedback and coaching others to do the same