Job Description

Join our Staples World Class Supply Chain Team and deliver essential products to our customers. 

What you’ll be doing: The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center leadership to accomplish three goals; to delight customers with outstanding service that exceeds their expectations, to drive cost out of the organization by creating a process and executing a plan which creates efficiency so the team can stay on task and to honor our associates ensuring that their experience tomorrow is even better than today.  

In this role, you will motivate and manage hourly associates to achieve performance goals, productivity, accuracy and quality control standards. You will lead your team in ensuring the daily, weekly and monthly planning of your departments. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met. You will collaborate with the Fulfillment Center Team Manager and the other management of the Fulfillment Center to operate within all guidelines and partner for success. 

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. 

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers. 

What you bring to the table: 

An ability to accurately calculate and plan and adjust headcount required to meet department’s objectives 
An ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes 
An understanding of and ability to use Fulfilment/Distribution technology (i.e. WMS where appropriate, hardware and software components)  
An ability to adopt our safety procedures quickly and ensure safe work practices  
An ability to demonstrate analytical thinking and problem-solving 
An inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees  
A commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor 
An ability to be comfortable working in a warehouse environment with seasonal temperature variations 
Must have previous leadership experience of supervising at least 20 or more associates; Warehouse preferred.
Must have strong soft skills as they will be 1st POC (point of contact) for associates addressing their concerns and must have good understanding of HR policies
Should be well rounded in Microsoft programs, have general knowledge of a warehouse operation and the departments within. 
Should have strong oral skills. Must be good communicator and listener

Qualifications :

What’s needed- Basic Qualifications 

A high school diploma or general education degree (GED)? 
At least 1 year of experience working in a warehouse environment? 
Basic English language skills (both verbal and written)? 
Ability to pass a drug screen to the extent legally permissible 
An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand 

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

We Offer: 

Salary  
Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center 
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits